Where is this Water Coming From?

6/21/2022 (Permalink)

We get these calls all the time. Help! There’s water all over my basement. Or, there’s water coming from my ceiling. It doesn’t matter if it’s 1:00 in the afternoon or 1:00 in the morning, but water causes damage to your property when it wants to, especially in Pasadena, Maryland. 

SERVPRO of Pasadena/Gibson Island/Lake Shore sees water damage mostly from:

• Ice-Maker Water Line. This is the water line that connects to your refrigerator to provide cold water and ice.
• Toilet. Whether it’s a sewage backup or broken pipe, we often get calls to clean dirty water from bathrooms.
• Storm. Basement sump pumps often experience problems during rain, thunderstorms, and hurricanes. 
• Roof. Most homeowners don’t know they have problems with their roof until water is coming from their ceiling.

The first step to resolving the water problem is to determine what is causing the intrusion. Call us at (410) 255-1110, 24 hours a day/7 days a week. We will help you stop the flow of water immediately, and SERVPRO of Pasadena/Gibson Island/Lake Shore can mitigate and restore your property. We will make it "Like it never even happened."

Storm Emergency Kit

6/2/2022 (Permalink)

Hurricane season is upon us. Living in the metropolitan region, sudden summer thunderstorms are a common occurrence. It is never too early to prepare your family and home for hurricanes, severe weather, or natural disasters. Use this guide to help you prepare a basic storm kit, to survive for 48 hours to 1 week or more without electricity. Getting prepared is as simple as getting a plastic tote, filling it with these items, and tucking it away until the day comes that you need it. Your basin emergency kit should include, but is not limited to, these items: 

• Water (one gallon per person per day for at least three days) 

• Food (at least a three-day supply of non-perishable food)  
• Battery-powered radio and a NOAA Weather Radio with tone alert  
• Flashlight and/or light sticks  
• First aid kit  
• Extra batteries  

• Whistle (to signal for help)  
• Dust mask (to help filter contaminated air)  
• Plastic sheeting and duct tape (to shelter in place)  
• Blankets or sleeping bags  
• Moist towelettes, garbage bags and plastic ties (for personal sanitation)  

• Basic tools - a hammer, screwdriver, and a wrench or pliers  
• Manual can opener   
• Cell phone chargers - including a car charger 

For more suggestions visit Ready.Gov. If a storm does cause damage to your property, SERVPRO of Pasadena/Gibson Island/Lake Shore will be here to help. Call us any time day or night 410-255-1110.  

Got a boat? We can clean that.

5/27/2022 (Permalink)

Did you know there are almost 1000 boat slips at commercial marinas in Pasadena?  Keeping your boat clean and looking good is not just a matter of pride, it is also important part of basic boat maintenance. Knowing how to clean a boat is imperative for any boat owner or professional cleaner. It extends the useful lifespan of the materials in and on your boat that are exposed to the environment, it improves functionality in many cases, and if you keep it looking good you can sell your boat for more when the time comes to upgrade.  

Ready to get scrubbing? Effective boat cleaning focuses of four specific areas.  

• Interior surfaces – carpet, fiberglass, vinyl, cushions, head 
• Exterior surfaces – hull, gel coat, canvas
• Teak - Use a gentle brush and teak cleaner
  
  We here at SERVPRO of Pasadena/Gibson Island/Lake Shore can help you with all the interior surfaces of your boat; whether it’s a big cabin cruiser, or a bowrider or a sailboat. We can clean and sanitize the marine carpet in the cabin and head compartments, scrub and treat the fiberglass areas with a fiberglass protectant to increase the lifespan. Marine vinyl normally comes treated with antimicrobials, this is the best long-term defense against mold and mildew, a wipe down with a soft soapy rag and a reapplication of the antimicrobial it the best way to handle that. Interior cushions can become musty over time, cleaning the cushion covers and the foam inside must be done separately and may take several washings prior to getting all the grime out.  
  
  Don’t have time for all this give us a call at 410-255-1110 we would be happy to take on this daunting chore for you. Mention seeing this for a free estimate to get your boat in ship shape before the warm weather arrives.  

Sewage Stinks! We are Here to Help

5/4/2022 (Permalink)

Sewage can enter a home in a number of ways. Water will seek the lowest level, if the level of sewage or floodwater is higher than the drains in the home, such as those in the basement, a backup can occur. A sewer backup occurs when something blocks the normal flow of wastewater from your house to the sanitary line. Septic systems can back up if the system is covered by water. Rapid and excessive storm drainage can cause water and sewage to back up into your home. There are several factors that can contribute to a sewer backup, including:

• Aging, broken or collapsed sewer systems and lines
• Too much rainwater or melted snow entering the sewer system at once
• Tree roots entering sewer lines
• Blockages In sanitary mains or blockages within your home or business
• Sump pump failure

Sewage not only can damage building components and flooring, it also has high concentrations of bacteria, protozoans and other pathogens that can pose serious health risks. If this happens call the professionals at SERVPRO of Pasadena/Gibson Island/Lake Shore. We have the training, protective gear, and specialized equipment necessary to safely clean these messes, and return you home to “Like it never even happened,” condition.

Sewage Stinks! We are Here to Help

5/4/2022 (Permalink)

Sewage can enter a home in a number of ways. Water will seek the lowest level, if the level of sewage or floodwater is higher than the drains in the home, such as those in the basement, a backup can occur. A sewer backup occurs when something blocks the normal flow of wastewater from your house to the sanitary line. Septic systems can back up if the system is covered by water. Rapid and excessive storm drainage can cause water and sewage to back up into your home. There are several factors that can contribute to a sewer backup, including:

• Aging, broken or collapsed sewer systems and lines
• Too much rainwater or melted snow entering the sewer system at once
• Tree roots entering sewer lines
• Blockages In sanitary mains or blockages within your home or business
• Sump pump failure

Sewage not only can damage building components and flooring, it also has high concentrations of bacteria, protozoans and other pathogens that can pose serious health risks. If this happens call the professionals at SERVPRO of Pasadena/Gibson Island/Lake Shore. We have the training, protective gear, and specialized equipment necessary to safely clean these messes, and return you home to “Like it never even happened,” condition.

What to Expect when SERVPRO Helps You

4/19/2022 (Permalink)

As a business owner, you already have a lot on your plate on any given day. You need to know who to call when something goes wrong or your property gets damaged. Whether the damage your business is experiencing is from water, fire, or other weather-related issues, you need a restoration company with the expertise and availability to assist you quickly. 

Here are some things to look for when seeking a Commercial Restoration Company.

• Efficiency

Lost time is lost money. When looking for a company to help you restore your business, you need a team that understands how important and necessary it is to get your business back up and running as quickly as possible.

• Availability

When in the midst of a disaster, you need to be able to pick up the phone and have immediate assistance from a team of highly trained professionals. It is important to pick a company that is available 24/7 for emergencies and near your business. 

• Communication 

In times of stress, you need people who can talk you through it and communicate a plan, not add to it. When seeking Commercial Restoration, make sure you find someone that is ready to communicate a plan, a time frame, and peace of mind. 

SERVPRO of Pasadena/Gibson Island/Lake Shore will work swiftly to assess your Pasadena building property damage. Our IICRC certified crew will treat your property professionally and communicate with you and your staff on a regular basis. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give SERVPRO of Pasadena/Gibson Island/Lake Shore a call and we’ll be there fast with the help you need.

How Quickly Can Water Cause Damage to my Pasadena Home?

4/19/2022 (Permalink)

Storm water damage does not wait for resolution patiently. It has a destructive timetable that is as predictable for water restoration professionals as it is devastating for Pasadena homeowners. Some of the damage occurs just minutes to hours after the water event, and the severity of the consequences increases exponentially. Experts recommend contacting water restoration professionals immediately after the discovery of a water loss to arrange for swift removal of the damaging fluids and application of the industry’s best practices supporting structural drying.

How Fast Damage Occurs

First minutes to a few hours

• Documents, pictures, books, and other papers become soggy, with pages weakening and sticking together, bindings and glues loosening, inks spreading, and images blurring.
• Stain, varnish, and paints can transfer from wooden furniture legs and supports to carpeting, rugs, and floors.
• Textiles stretch or shrink, depending on composition, and dyes can run and stain adjacent surfaces.
• Electronics and electrical cords short out and expose occupants to the risk of shock.

Up to 24 hours

• Pressed wood and particle board furniture and supports swell and warp.
• Hardwood frames on furniture swell and distort.
• Metal fasteners tarnish.
• Drywall and ceiling tiles bulge and begin to crumble, increasing personal safety and property damage risk when significant quantities of collected water force a structural breakdown.
• Insulation compresses, packing down between walls.
• Carpets stretch and become prone to rips and delamination.
• Laminate flooring peels and disintegrates.

48-72 hours to a week

• Mold growth commences on all surfaces and contents.
• Water quality deteriorates, with pathogen growth possible.
• Door and window frames swell, preventing security issues due to improper closure.
• Metals corrode, and fasteners break down.
• Hardwood floors cup or crown, and planks or strips can buckle, pulling up from the subfloor.

7 days or more

• Structural supports can fail.
• Molds, mildews, and other hazards proliferate, affecting air quality and infecting surfaces.

When you notice water in your home, call the water restoration professionals, SERVPRO of Pasadena/Gibson Island/Lake Shore. We have over 40 years’ experience and we can make it “Like it never even happened.”

Using the Right Technology for the Job

4/18/2022 (Permalink)

When time matters, technology and equipment must be counted on to perform. The key to avoiding costly restoration is to handle every water problem as a real threat to your Pasadena home or business. Our technicians hold IICRC certifications, but they also have specialized equipment that helps them perform restoration services.   

Here are a few of the tools used by our technicians:  

Moisture Sensors. Used to detect moisture in carpets, baseboards and walls.  

Moisture Meters. Used to determine the actual moisture content of various materials.  

Thermohygrometers. Used to measure temperature and relative humidity. This allows us to calculate and create an environment most conductive to drying.  

Thermal Foggers. Used to dispense solvent-based products by creating a dense fog.   

So, why would you choose SERVPRO of Pasadena/Gibson Island/Lake Shore? Not only are our technicians industry certified, but we also provide the state-of-the-art equipment needed to get the job done right. 

Certified: SERVPRO Cleaned - Our Defensive Cleaning Program

3/28/2022 (Permalink)

Certified: SERVPRO Cleaned can be the answer to your COVID problems!

With the pandemic ending, it is important for businesses to feel comfortable opening and accepting customers in their spaces. If this is you or someone you know, call SERVPRO of Pasadena/Gibson Island/Lake Shore at 410-255-1110! Certified: SERVPRO Cleaned is a defensive cleaning program we are offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you have selected a higher cleaning standard. 

A recent study conducted by SERVPRO Industries revealed the following: 

1. Consumers expect your business to be cleaner than their home. (71% expect businesses to have higher cleanliness standards than respondents do in their own homes.) 
2. If you are not clean, your business will suffer great damage to its reputation. (76% say the way a business addresses cleanliness during COVID is a good indicator of how well that business is run in general.) 
3. This is the start of a new era for cleanliness and businesses. (73% say they are going to be more attuned to cleanliness once COVID is over.) 
4. Customer concerns about COVID are not going away any time soon. (68% are constantly thinking about avoiding COVID exposure when out in public.) 
5. All else being equal (product, price, service, convenience) customers trust businesses that are professionally cleaned over ones that self-clean. (64% are more likely to choose to shop at the store that has a decal stating the store has been professionally cleaned.) 
6. Surface cleaning remains a significant concern. (59% are worried about COVID exposure from touching surfaces that have not been sufficiently cleaned.) 

We are here to help – 24 hours a day, 7 days a week. We care for the communities we call home and want everyone to feel safe.  

Call SERVPRO of Pasadena/Gibson Island/Lake Shore today at 410-255-1110 for your Certified: SERVPRO Cleaned consultation!  

Warehouse Space for YOUR Contents!

3/18/2022 (Permalink)

Our warehouse is stocked with industry-leading equipment!

If your home or business suffers from a water or fire loss, SERVPRO of Pasadena/Gibson Island/Lake Shore is here to help. With over 18,000 square feet of warehouse space located in Arnold, we have the capacity to handle any size disaster.  Our experience and proven leadership (44 years) in the restoration industry with mold remediation, fire and water damage and biohazard recovery along with our large facility make us your local restoration leader. 

There are several reasons why a large facility is important when selecting an emergency cleanup company.  At SERVPRO of Pasadena/Gibson Island/Lake Shore we have the capability to store (and clean if necessary) your belongings while your home or business is being repaired.  Our experienced crew will inventory and pack-out your property carefully and efficiently.  Our content clean-room houses state of the art ultrasonic equipment that works miracles on soot damaged items. 

From air scrubbers to dehumidifiers and air movers, we have the right equipment to get the job done.  The proper equipment allows a structure to dry properly and reduce further contamination and damage. 

Our Specialized Training

3/1/2022 (Permalink)

We offer services to clean and disinfect homes and business from COVID

Why SERVPRO 2/28 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

• Kitchen/Food Areas 
• Bathrooms 
• Schools/Classrooms 
• Offices 
• Retail Spaces 
• Water Fountains 
• Shelving/Racks 
• Sales Counters 
• Carpets and Rugs 
• Stair Handrails 
• Elevator Cars 
• Playground Equipment 
• Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.  

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today SERVPRO of Pasadena/Gibson Island/Lake Shore at 410-255-1110.  

A Fire Occurs: What To Do vs What Not To Do

3/1/2022 (Permalink)

A fire can be devastating for home and business owners alike. From damaged contents to structural damage, a fire can be a major inconvenience for property owners. If you find yourself in this position, it’s always helpful to be aware of how to handle your situation. The most important thing to know is that the cleanup and restoration process should be handled by professionals. Here are some tips for you to take  

What To Do After a Fire 

Shut off heating/air conditioning – immediately shut off these units. Leaving them on will spread soot throughout the structure 

Avoid the scene of the fire – the more movement throughout the building, the more soot will spread 

Document the damages – it is important to document where major damages are for making an insurance claim 

What Not To do After a Fire 

Avoid using electronics – using electronics after a fire can have major consequences 

Don’t wash anything – a professional should inspect your home before you wash anything 

Wait for a fire damage restoration professional – it is crucial to have your home or business inspected by a professional quickly  

The Fire Restoration Process

1/27/2022 (Permalink)

Pretesting  

SERVPRO Franchise Professionals start the cleanup and restoration process after a fire by pretesting. Pretesting enables us to determine which process to utilize and allows our customer to preview the results.  

Content Claim Inventory Service  

Utilizing Contents Clam Inventory Service technology, SERVPRO of Pasadena/Gibson Island/Lake Shore can generate comprehensive room-by-room inventories. Contents are categorized as salvageable, non-salvageable and questionable – allowing for easier contents settlement. 

Cleaning and Restoration  

All restorable structure and contents will be professionally cleaned and deodorized, restoring them back to preloss condition. This service includes, but is not limited to walls, ceilings, floors, area rugs, furniture, draperies and upholstery, electronics, art, clothing and more. We even provide emergency cleaning of contents the customer will need immediately.  

Move Outs  

If relocation is necessary due to extensive damage, our professionals at SERVPRO of Pasadena/Gibson Island/Lake Shore are trained to properly move out and control the inventory of contents throughout the cleaning, restoration, and deodorization process.  

What to do when Water Damage Occurs

1/20/2022 (Permalink)

The beginning of 2022 has kicked off with frigid temperatures and plenty of precipitation. We have seen a spike in water damage losses in Pasadena recently. Water damage can be the most common and most costly loss a homeowner can experience. The damage water can cause to your home may come as a surprise. Now is the time for Pasadena homeowners to take preventative measures to protect their property.

The first thing a homeowner should do before the freezing temperatures arrive is disconnect all hoses connected to the house and shut off the exterior water supply. As an additional precaution, homeowners should always check or monitor the water pipes located in the attic, garage, basement, and crawl space. These areas of the home often have exposed pipes that can freeze on colder nights and windier days. It is also important to know where your shut off valve is in your home as well.

Should a water incident occur in your business, remove excess water, if possible, remove and prop up any wet upholstery cushions for even driving and place aluminum foil or wood blocks under furniture legs. These few steps can be the difference in preventing further damage to your home and its contents.

Storm Team Response

1/20/2022 (Permalink)

Storm 1/20  

 Unexpected emergencies like severe weather call for immediate action! Luckily for you, SERVPRO of Pasadena/Gibson Island/Lake Shore knows immediate reaction to the disaster is important to helping you get your life back to normal. Utilizing our Service Response Guideline, SERVPRO of Pasadena/Gibson Island/Lake Shore strives to:  

• Contact you within 1 hour of notice of the loss to arrange for service. 
• Be on-site to being mitigation services within 4 hours of notification. 
• Provide verbal briefing of a scope to you within 8 business hours of on-site arrival. 

If you happen to experience any type of loss due to a storm, contact your local professionals at SERVPRO of Pasadena/Gibson Island/Lake Shore at 410-255-1110. If a storm is on it is way and may affect your home, here are some tips to keep you and your family safe: 

• Remove dead or rotting tree branches that could fall and cause injury or damage. 
• Secure outdoor objects that could blow away or cause damage. 
• Shutter windows and secure outside doors. 
• Unplug any electronic equipment well before the storm arrives.  

Certified: SERVPRO Cleaned

1/6/2022 (Permalink)

As we continue to battle against the COVID-19 pandemic and all its variants, it is important to feel confident that the places we gather are clean and safe. SERVPRO of Pasadena/Gibson Island/Lake Shore understands the importance of this. That is why we have the Certified: SERVPRO Cleaned Program. When you see our CSC shield in the door or window of a business in Pasadena, you can be sure that it is a clean environment.  

Our defensive and proactive pathogen cleaning program goes well beyond the standard of average janitorial cleaning practices. Instead, our SERVPRO franchise is dedicated to inspiring confidence in businesses in our community. With more than 50 years of pathogen cleaning experience, you can trust the trained, certified professionals at SERVPRO of Pasadena/Gibson Island/Lake Shore to elevate your business to a higher standard of cleaning.  

What types of chemicals do we use? 

While we use a variety of disinfectants that are designed to eliminate harmful bacteria and viruses, SERVPROxide is employed most often in COVID-19 cleanings. This is a hospital-grade disinfectant that has demonstrated effectiveness against similar viruses to SARS-CoV-2 on hard, non-porous surfaces. It is also approved by the CDC for COVID-19 cleaning. 

How do we keep our technicians safe?  

Our technicians are professionally fitted for their specific Personal Protective Equipment (PPE), which is worn when performing COVID cleaning. SERVPRO professionals are trained to safely handle these containments according to the CDC and other governmental agency protocols.  

Protect Those Pets

12/16/2021 (Permalink)

December 21 is the first day of Winter. As a property owner, we often prepare our homes and businesses for frigid winter weather but, it is also important to remember to keep your pets safe too. Exposure to winter’s dry, chilly air and icy rain, sleet and snow can cause chapped paws and itchy, flaking skin, but these are not the only discomforts pets can suffer. Winter walks can become dangerous if your pet licks off its bare paws and there are chemicals from ice-melting agents on them. To help prevent wintry weather dangers from affecting your pet’s health, consider the following tips: 

• Repeatedly coming out of the cold into the dry heat of your home can cause itchy, flaking skin. Keep your home humidified and towel dry your pet as soon as he comes inside, paying special attention to their paws. 
• Never shave your dog down to the skin in winter, as a longer coat will provide more warmth. If your dog is long-haired, simply trim them to minimize the clinging ice balls, salt crystals and de-icing chemicals that can dry their skin. 
• Bring a towel on long walks to clean off stinging, irritated paws. After each walk, wash and dry your pet’s feet and stomach to remove ice, salt, and chemicals—and check for cracks in paw pads or redness between the toes. 
• Bathe your pets as little as possible during cold spells. Washing too often can remove essential oils and increase the chance of developing dry, flaky skin. 
• Massaging petroleum jelly or other paw protectants into paw pads before going outside can help protect from salt and chemical agents.  
• Make sure your companion has a warm place to sleep, off the floor and away from all the drafts. A cozy dog or cat bed with a warm blanket or pillow is perfect. 

Remember, if it is too cold for you, it is too cold for your pet, so keep your animals inside. Remember these tips from us when taking care of your pet this winter! 

Be Proactive!

12/16/2021 (Permalink)

We love looking at beautiful, snowy scenes too. The only problem is when those snowstorms ramp up causing a power outage in your neighborhood or even county. With these storms there is the probability of a power outage. Here are 4 things SERVPRO of Pasadena/Gibson Island/Lake Shore recommends in the event of a power outage: 

• Be Prepared. The best way to ensure business continuity is by being prepared. SERVPRO of Pasadena/Gibson Island/Lake Shore can help you develop an Emergency Readiness Plan (ERP).  
• Install Surge Protectors. Install a plug-in, point-of-use electrical surge protector. You plug this device into a grounded electrical outlet and plug your appliances and computers into the surge protector.   
• Battery Backups. If your property has a sump pump in the basement or crawl space, make sure the sump pump has a battery backup. Battery backups are also important for network servers. 
• Contact a utility company. When your office or home loses power, be sure to contact BGE, which provides power to most of Anne Arundel County, Maryland. Visit www.bge.com or call to report outages at 877-778-2222. If you see sparking power lines, immediately call 9-1-1. 

Normally, a short power outage is no big deal, but the longer the power is out the potential for damage to a home or business increases. Stay safe this winter and read our blogs for more information on winter preparedness!  

Don't Be a Victim of Ice Dams

12/16/2021 (Permalink)

Winter weather can often be unpredictable and bring unforeseen hazards. One of these hazards we see most often that heavily affects homeowners is ice dams. What is an ice dam? An ice dam is a ridge of ice that forms at the edge of a roof that impedes melting snow from draining off the roof. This water is backed up by the dam and cannot flow properly through the gutters. Because of this, the water can leak back into the home can cause damage to walls, ceilings, insulation and more.  

This accumulation of water can create moisture in your home. Moisture can lead to mold growth, creating a larger concern for your home. Ice dams can also lead to wet and settled insulation, stained ceilings and walls, paint deterioration, drooping ceilings, jammed doors and so much more. An extensive list of these problems can lead to costly repairs. 

Removing ice and snow from your roof is a dangerous job. Avoid injury by hiring a professional to remove snow and ice from the roof. Get the problem fixed before expensive repairs come into play.  

If you notice an ice dam forming or see water damage in your home, contact your insurance agent to see if it is covered under your insurance policy.  

Commercial Fire Damage Insurance Claims

12/1/2021 (Permalink)

According to the National Fire Prevention Association, NFPA, fires occurring in commercial, institutional, or public buildings account for 1 in every 4 fires, most commonly involving manufacturing and industrial operations. A fire occurring in your building can create serious long-term issues if not handled quickly and properly. Here is a concise list of the most common insurance claims we see involving fires:  

• Interruption of business - first and foremost, business closures can cause you to lose more profits than the damage caused by a fire loss  
• Structural damage - fires cause severe damage to your building’s structure by buckling walls and cracking masonry  
• Smoke and soot - smoke and soot can cause health effects
• Fire suppression losses - when firefighters extinguish flames with water, your floors, walls, contents and more can be further damaged 

Fire is not just the most common type of insurance loss for a small business but, it is also the costliest. While standard commercial insurance may cover damage caused by fire, not all policies provide the same amount of protection. At SERVPRO of Pasadena/Gibson Island/Lake Shore, we care for your Anne Arundel County business and want you to remain open. The damage fires cause can be both extensive and expensive. Luckily, with our trained SERVPRO professionals, it does not have to be. If your business experiences a fire, contact SERVPRO of Pasadena/Gibson Island/Lake Shore at 410-255-1110 and we will make it “Like it never even happened.”  

Protect Your Pets!

10/22/2021 (Permalink)

Does your family have a fire escape plan in case of emergency? According to the American Red Cross, fires are the most common type of disaster for homeowners and one of the most preventable. You and your family should develop a plan and a disaster supplies kit to be prepared for any emergency. In this plan, remember to include your pets. At SERVPRO of Glen Burnie, we care about the safety of our customers and their critters.  

The National Fire Prevention Association estimates that nearly 1,000 fires a year are accidentally started by homeowners’ pet. To prevent this from ever happening to you and your pet, here are some tips from SERVPRO of Glen Burnie:  

• Always extinguish unattended, open flames – be sure that your pet is not left unattended by an open flame. Pets are generally curious and will investigate a bright burning light so extinguish any open flames completely.  
• Remove/cover stove knobs – Remove or cover exposed stove knobs when leaving your pet alone. Stove tops are the number one appliance involved in starting house fires.  
• Invest in flameless candles – Cats are especially notorious for starting fires with open flames burning on a candle. To prevent this, maybe invest in some candles that use a bulb instead of a wick.  
• Protect your pets – In order to best protect your pets, especially young ones, keep them away from any fire hazard material. The best way to prevent a house fire is to make sure there are no risky or dangerous items near your pets.  

These simple, preventative measures are easy steps homeowners can take to protect their pets. 

What Is Your Plan In The Event Of A Disaster?

10/21/2021 (Permalink)

As many as 50% of business never recover following a disaster. Of the surviving businesses, most of them had an emergency preparedness plan in place. Preplan what your business will do in the event of a disaster.  

Develop an Emergency Ready Profile with SERVPRO of Pasadena and help save your business from disaster. This plan will help minimize business interruption, giving you the peace of mind, you deserve. Our Emergency Ready Profile, or ERP, provides critical information needed to begin mitigation and recovery services. It serves as a quick reference of important building and contact information. By working with your customized ERP, your business will receive the benefit of over 40 years of experience in reducing the impact of any disaster.  

You can even download the SERVPRO Ready Plan mobile app. This platform is an emergency preparedness tool for home and business owners, property managers, risk managers and facility management. It allows for the creation of your ERP containing critical information to help speed up response time.  

Advantages of the ERP include: 

• A no cost assessment of your facility 
• A concise profile document that contains strictly critical information needed in an emergency  
• A guide to help you get back into your building following a disaster 
• Establishes your local SERVPRO professional as your disaster mitigation and restoration provider 

• Identification of the line of command authorizing work to begin 
• Provides facility details such as shut-off valve locations, priority areas and contact information 

Where Did This Water Come From?

10/19/2021 (Permalink)

Some of our most common calls are from someone asking for help because their basement has flooded over or because there is water coming from their ceiling. Whether it’s 1:00 in the morning or 1:00 in the afternoon, SERVPRO of Pasadena/Gibson Island/Lake Shore is here to help restore your property if it has been damaged by water. 

The most common causes of water damage are from: 

• Ice-maker water line – this is the line that connects to your refrigerator to provide cold water and ice. If this line breaks or is damaged, it could lead to unforeseen water damage behind and under your fridge. 

• Toilet – Whether it is a sewage backup or a broken pipe, we often get calls to clean dirty water from bathrooms.   
• Storm – basement sump pump often during rain, thunderstorms and hurricanes. In the instance of a power outage, the sump pump will automatically shut off and this could lead to flooding. 
• Roof – Most homeowners do not know they have a problem with their roof until water is draining from their ceiling. Check your gutters and shingles for any signs of damage.  

Call us, SERVPRO of Pasadena/Gibson Island/Lake Shore, at 410-255-1110. We will help you stop the flow of water immediately and can mitigate and restore your property. Our trained professionals will make it “Like it never even happened.” 

Flooded Basement? No Problem

10/19/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are naturally prone to flooding because they are the lowest level of the building of course. This, combined with being built partly or entirely below ground level, makes basements extremely susceptible to flooding. There are several reasons why your Pasadena basement could flood, including:  

• A blocked of failed sewer lateral pipe 
• Heavy rain that causes water to collect and pool around your home 
• Storm sewer backup  

• Foundation drainage failure 
• Water supply-line break or hot-water tank failure 

If flood water is not handled quickly and properly, it can jeopardize your health and safety and cause serious damage to your home’s structure and foundation. Remember, the longer you wait, the graver the situation becomes. If you or someone you know has a flooded basement, contact SERVPRO of Pasadena at 410-255-1110 and our trained professionals will be there to make it look “Like it never even happened.” 

Tips To Prepare Your Business For The Winter

10/19/2021 (Permalink)

Here’s How to Prepare Your Business for Winter 

The cold winter months are on their way. Is your business ready for inclement weather? SERVPRO of Pasadena is always here to help you prepare your business for the winter weather. Here are some tips from the Federal Emergency Management Agency (FEMA): 

• Check and clear your business property of any downed tree limbs or branches. Weather such as wind, heavy rain, ice and snow can cause branches to fall which could damage your property or cause personal injury.  
• Inspect your property, specifically walkways and parking lots, for proper drainage to alleviate flood hazard potential.  
• Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or nonslip surfaces and post or hang caution signs where water could be present. 

Protect your business now and get ready for the winter weather. Call SERVPRO of Pasadena/Gibson Island/Lake Shore at 410-867-3590 if your home needs help. 

National Preparedness Month

9/5/2021 (Permalink)

September is National Preparedness Month, an annual observance to remind all Americans how important it is for individuals, families, businesses and communities to be prepared for disasters and emergencies that can happen at any time.

This year’s theme is Prepare to Protect and highlights how preparing for disaster is to protect everyone you love. Now is the time that everyone should have a conversation with their family, neighbors an co-workers to discuss what you would do in the event of a disaster in your area. Also, everyone should sign up to receive local alerts and warning on your mobile phone. Download the FEMA app and receive real-time alerts from the National Weather Service

If your home or business suffers a natural disaster or emergency call SERVPRO of Pasadena/Gibson Island/Lake Shore, 410-255-1110, we can help.

A fast Clean Up with SERVPRO of Pasadena/Gibson Island/Lake Shore

7/23/2021 (Permalink)

fire sprinkler spewing water

SERVPRO of Pasadena/Gibson Island/Lake Shore provides mitigation services for all parts of Anne Arundel County. Recently we did a job for a management company that suffered a sprinkler system malfunction in one of their shopping centers.  Several businesses suffered water damage and needed our help. As luck would have it the loss happened at night and by the time employees arrived the next morning there was extensive damage to the flooring and walls.

When we arrived at the location, we were fast to start removing non-salvageable items and get the structure started to dry.  Once the structure had dried, drywall was replaced, walls painted and flooring was replaced we were able to assist in the replacement of the office furniture in the business, to help the business get back to full operation quickly. 

Although a commercial loss is different than a residential loss the desired result is the same, return the customers life back to normal as quickly as possible.  We at SERVPRO of Pasadena/Gibson Island/Lake Shore  take that to heart and do everything we can to make it happen.  Call us at 410-255-1110 if you find yourself in need of service. We are available 24-7, 7 days a week. You can count on our team to get your business backup and running FAST, FAST, FAST. 

Preventing Restaurant Fires

7/1/2021 (Permalink)

Restaurant Kitchen Skillet on Fire

As restaurants return to full operation after partial or full shutdowns it’s important to remember fire safety. Restaurant fires destroy more than property, many restaurants hold priceless memories of celebrations and firsts, backgrounds for special announcements or the reliable spot to pick up favorite weekday takeout meals. With a fire, this all goes up in smoke - literally. Restaurant fires can be devastating, not only to the owners and patrons, but to the employees as well. 

Thousands of restaurant fires occur each year resulting in millions of dollars in property damage. What’s the best way to protect your restaurant from a fire? Understand the dangers and prevention measures you can take to skirt disaster in your establishment. Below are a few tips to follow: 

• Twice a year have the hood cleaned by a professional 
• Clean grease traps regularly 
• Perform daily equipment inspections and repair any concerns found timely 
• Place fire extinguishers in easy to find and reach locations 
• Train your staff on what to do if a fire does occur 

If despite following these tips you have a fire in your restaurant call SERVPRO of Pasadena/Gibson Island/Lake Shore 410-255-1110, we are #Here2Help. 

Doing Our Part!!!

7/1/2021 (Permalink)

Firefighters posing in front of a staged accident

We are doing our part to help keep Pasadena, Lake Shore, Gibson Island and the rest of Anne Arundel County safe! Rather than sell several of our franchise vehicles outright and make a profit, we donated them to the Anne Arundel County fire department to use for training! These vehicles were past their usable life for us, but could easily save the lives.  

The AACO Fire Department used these vehicles to practice their lifesaving extraction skills.  Different scenarios involving motor vehicle accidents were acted out and the firefighters were able to practice and improve their skills.  The Anne Arundel County Fire Department's mission is to stand ready as an all-hazards organization to assure the safety of our communities. It is our pleasure to assist them in reaching this goal. Exercises such as this are invaluable to improving performance and the likelihood of saving a life. SERVPRO of Pasadena/Gibson Island/Lake Shore #Here2Help. 

Always Be Prepared

6/24/2021 (Permalink)

SERVPRO of Pasadena/Gibson Island/Lake Shore can help you clean up after a fire affects your home but we would rather your never find yourself in a situation that requires our soot/smoke and fire clean up services.  

Review the following emergency tips to keep your family safe if you find yourself in a fire situation. 

• Have working smoke detectors throughout your home. Check batteries every month 

• Get out and stay out! - If you smell smoke, hear the smoke alarm or see flames get everyone out! Don’t investigate or wait for any reason. 

• Crawl Low to Stay Under smoke - If you encounter smoke while you are escaping a fire, use another exit route. If you must escape through smoke, remember that heat and smoke rise so cleaner air is near the floor. Crawl on your hand and knees keeping your head 12 to 24 inches above the floor.  

• Stop Drop and Roll - If your clothing catches fire - Stop, don’t run. Drop to the ground, cover your face with your hands and roll over and over until the fire goes out. 

Planning and Prevention are the key to fire safety, if you need our service know that we will do our best to return your home to normal as quickly as possible.

We Can Help With Water Related Damages

6/24/2021 (Permalink)

SERVPRO of Pasadena/Gibson Island/Lake Shore offers restoration services to homeowners, insurance companies, commercial businesses, and property managers in Pasadena and adjoining communities. Our water damage restoration services include water removal, emergency water extraction, drying and dehumidification, carpet restoration, and mold and odor removal.  

We can help you with any water-related damage from pipe breaks, basement floods, storms, hurricanes, roof leaks or sewage backups.  Our technicians inspect your property to assess the unseen damage as well as the obvious visible damage. Our trained and certified teams use technology such as moisture meters and hygrometers to help complete a thorough cleanup of your property. The team will communicate with you throughout the drying process and walk you through the entire restoration step by step. We are available to assist you twenty-four hours a day seven days a week, service you need when you need it.    

SERVPRO of Pasadena/Gibson Island/Lake Shore is #Here2Help, call us at 410-255-1110. 

Water Damage Can Take a Big Toll On Your Property

6/22/2021 (Permalink)

Water damage can take a big toll on your home, office, or commercial property. Water damage needs to be addressed as soon as possible, as the accumulation of water can rapidly ruin walls, including both the paint and sheetrock. Floors and floor coverings are another concern. In some instances when the water has damaged the structure of your property, walls may need to be taken down and carpets may need to be removed.  Bacteria can buildup causing an odor and mold can start growing in 24 to 48 hours after a surface has been exposed to water.  

Whether you live in a flood zone, near a river, or on the coastline, you want to make sure you have a plan in case a problem occurs. Be sure you know where the water shut offs are and prepare for storms by checking drains and ensuring your sump pump is operating properly. 

SERVPRO of Pasadena/Gibson Island/Lake Shore offers water damage restoration services including water removal, full cleanup, dry out, dehumidification and restoration of your property, including personal belongings.  

What to Do If You Have Storm Damage

6/3/2021 (Permalink)

When a storm is approaching our area, you know it. For days and days in advance it's all you hear about on the radio and television. Lots of times we hear it and it doesn’t happen like projected, so we just stop heeding the warnings. If you don’t prepare and a storm does hit our area and you get storm water in your home and you’re dealing with water damage, immediate action is crucial.  

SERVPRO of Pasadena/Gibson Island/Lake Shore professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly. Check out the tips below on what to do until help arrives. 

WHAT to Do After Flooding 

• Remove excess water by mopping and blotting.  
• Remove and prop wet upholstery and cushions. 
• Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
• Gather loose items from floors. 

 
WHAT NOT to Do After Flooding 

• Don't leave books, magazines or other colored items on wet carpet or floors. 
• Don't use your household vacuum to remove water. 
• Don't turn on ceiling fixtures if ceiling is wet 

Don’t wait call SERVPRO of Pasadena/Gibson Island/Lake Shore at 410-255-1110 as soon as you find the damage. We are here2hlep, and will get things dried up quickly and efficiently. 

Can this Business Be Saved?

5/12/2021 (Permalink)

Water in unwanted places is never good – especially when your a commercial establishment trying to open your place of business. Your employees come in for the day and find water everywhere, whether you are a retail business owner or a medical facility or a restaurant wet floors and walls never work.

The key is to act quickly because the faster you act, the greater your chances of saving items from being ruined. During a water damage, carpet, drywall and content can become wet. Here are some factors in determining what can be saved:

• What was the source of the water? Is it clean or contaminated water. Determining the source of the water in your business will help decide what can be saved.
• When did it happen? The amount of time from when the water enters until you discover it matters.

Once we know the answers to these two questions we can begin to work.  There may be items that can be rescued, but there are also some that are no longer salvageable.  Drywall and carpet are the most frequent items the need evaluated.

DRYWALL - is made of porous materials and can absorb more water than wood does. When it is wet, it may swell, sag, bow and most of all, it can create the best breeding ground for bacteria and mold. Drywall needs to dry up as soon as possible for it to be rescued. If the drywall is soft and looks distorted, then it won’t need drying but should be removed. 

CARPET –  Wet carpeting poses many of the same challenges as drywall. It absorbs water as does the padding beneath it and can create a breeding ground for bacteria and mold. The longer it is wet the less likely it can be saved. The fibers within the carpet deteriorate and reinstallation then presents a huge challenge.

Call in the experts at SERVPRO of Pasadena/Gibson Island/Lake Shore for a professional evaluation of your situation, 410-255-1110.

PBA Scholarship Fundraiser

5/6/2021 (Permalink)

PBA logo

As members of the Pasadena Business Association and silent auction donors for this event. SERVPRO of Pasadena/Gibson Island/Lake Shore would like to thank the wonderful people who put together the annual PBA Scholarship Fundraiser.  

It was held at Kurtz's Beach, and was a great success even in the middle of the pandemic. We would like to thank them for sharing the spectacular setting for our event and the delicious food. Sandi Parrish, PBA Executive Director, and Christine Richardson, President of the PBA put in untold hours, to make this event a success, which we recognize and appreciate.  

We hope everyone that were able to attend had a great time! The food and company at the event were truly amazing. We are hopeful that next year, with the global pandemic behind us, we will be able to have more of our friends and family join us for an even bigger fundraiser event.  

Thanks everyone, that donated to the Silent Auction, and helped raise money to support students in the Pasadena school systems. We are truly blessed to be part of such a great association and community.  

Do you have an Emergency Kit?

4/20/2021 (Permalink)

nighttime lightning

Do you Have an Emergency Kit? It's never too early to prepare your family and your home for hurricanes, severe weather or natural disasters. Use this guide to help you prepare a basic storm kit, to survive for 48 hours to 1 week or more without electricity. It’s as simple as getting a plastic tote and filling it with the these items and tucking it away until the day comes that you need it. Your basin emergency kit should include these items:

• Water (one gallon per person per day for at least three days)
• Food (at least a three-day supply of non-perishable food) 
• Battery-powered radio and a NOAA Weather Radio with tone alert 
• Flashlight and/or light sticks 
• First aid kit 
• Extra batteries 
• Whistle (to signal for help) 
• Dust mask (to help filter contaminated air) 
• Plastic sheeting and duct tape (to shelter in place) 
• Blankets or sleeping bags 
• Moist towelettes, garbage bags and plastic ties (for personal sanitation) 
• Basic tools - a hammer, screwdriver, and a wrench or pliers 
• Manual can opener  
• Cell phone chargers - including a car charger

For more suggestions visit Ready.Gov.  Take a page out of the boy scouts manual and be prepared, for the hazards mother nature brings our way. If a storm does cause damage to your property, SERVPRO of Pasadena/Gibson Island/Lake Shore will be here to help. Call us any time day or night 410-255-1110.  

Pasadena is a Boating Community

4/20/2021 (Permalink)

boats at a marina

Did you know there are almost 1000 boat slips at commercial marinas in Pasadena?  Keeping your boat clean and looking good is not just a matter of pride, it is also important part of basic boat maintenance. Knowing how to clean a boat is imperative for any boat owner or professional cleaner. It extends the useful lifespan of the materials in and on your boat that are exposed to the environment, it improves functionality in many cases, and if you keep it looking good you can sell your boat for more when the time comes to upgrade.  

Ready to get scrubbing? Effective boat cleaning focuses of four specific areas.  

• Interior surfaces – carpet, fiberglass, vinyl, cushions, head 
• Exterior surfaces – hull, gel coat, canvas
• Teak - Use a gentle brush and teak cleaner
  
  We here at SERVPRO of Pasadena/Gibson Island/Lake Shore can help you with all the interior surfaces of your boat; whether it’s a big cabin cruiser, or a bowrider or a sailboat. We can clean and sanitize the marine carpet in the cabin and head compartments, scrub and treat the fiberglass areas with a fiberglass protectant to increase the lifespan. Marine vinyl normally comes treated with antimicrobials, this is the best long-term defense against mold and mildew, a wipe down with a soft soapy rag and a reapplication of the antimicrobial it the best way to handle that. Interior cushions can become musty over time, cleaning the cushion covers and the foam inside must be done separately and may take several washings prior to getting all the grime out.  
  
  Don’t have time for all this give us a call at 410-255-1110 we would be happy to take on this daunting chore for you. Mention seeing this for a free estimate to get your boat in ship shape before the warm weather arrives.  

***** We Strive For Five *****

4/19/2021 (Permalink)

SERVPRO of Pasadena/Gibson Island/Lake Shore has a 5 star rating. Do you know why? Because we hire employees who care about their customers, and we train them to follow industry standards to give you the best service possible.

Our employees begin training from their first day on the job and continue through their last. Employees go through a rigorous training program to ensure you won’t get better service from any of our competitors. Our Hero Ready Training Program, provides employees with the stepping stones to success. Communication, is another key requirement to ensure that every job and customer gets superior service. Production managers visit every job to confirm that work is going smoothly and that the customer understands what is involved with their job. From the Owner, to the Production team to the Administrative team, to the Marketing and Sales team we all want the service provided in your home to get top quality.

WE STRIVE FOR FIVE – If you want the best Call SERVPRO Pasadena/Gibson Island/Lake Shore 410-255-1110, and we will give you the best service around.

Restoring Commercial Properties Presents Unique Challenges

3/25/2021 (Permalink)

Water Damaged Business

Flooding and water damage events in Pasadena and Lake Shore commercial properties are often complex, with numerous issues that require a knowledgeable and flexible response. Situations require quick assessment and quick action to keep damage to the most minimal level. Some losses need water extraction and demolition, while others need drying and/or dehumidification and others need cleaning and sanitizing. These are all services we offer that may come into play when providing service for a loss. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. We understand that every hour spent cleaning up is an hour of lost revenue and productivity.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. In many instances, normal operations can continue in an unaffected area of your business, while we restore the rest of your facility. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. Call us! 410-255-0111.

DON’T LET LEAVES CLUTTER THE GUTTER OF YOUR PASADENA HOME!

3/19/2021 (Permalink)

Gutter cluttered with leaves

Did you know? Clogged gutters can lead to roof leaks, foundation damage and even a flooded basement?  When a Lake Shore homeowner found moisture in their attic they called SERVPRO of Pasadena/Gibson Island/Lake Shore to help with the clean up and dry out. We cleared out the wet insulation and dried the structure. To help prevent your home  from being in this predicament you should clean your gutters at least twice a year. Your spring yard cleaning should include a close look at your gutters. 

Gutter cleaning has it’s own worries, some things to consider as you take on this task are:

• Ladder placement and reliability, make sure the legs of your ladder are on solid ground.
• What your wearing, can your clothes get caught on something as you move up and down the ladder?
• Vertigo, do you lose your balance easily? Are your healthy enough to be on a ladder?
• Check for overhead electrical wires, lines carrying power to your home can be very close to the gutters, take care when working in this area.

During this chore do a quick inspection of the fascia to make sure it appears to be in good condition.  Water intrusions can cause quick and extensive damage, if you see something that looks like it might be a problem give us a call at 410-255-1110, and we can check the inside of your home for unwanted water.  

Septic System Backups Stink

2/28/2021 (Permalink)

Sewage lines blocked with Roots

Sewage can enter a home in a number of ways. Water will seek the lowest level, if the level of sewage or floodwater is higher than the drains in the home, such as those in the basement, a backup can occur. A sewer backup occurs when something blocks the normal flow of wastewater from your house to the sanitary line. Septic systems can back up if the system is covered by water. Rapid and excessive storm drainage can cause water and sewage to back up into your home. There are several factors that can contribute to a sewer backup, including:

• Aging, broken or collapsed sewer systems and lines
• Too much rainwater or melted snow entering the sewer system at once
• Tree roots entering sewer lines
• Blockages I sanitary mains or blockages within your home or business
• Sump pump failure

Sewage not only can damage building components and flooring, it also has high concentrations of bacteria, protozoans and other pathogens that can pose serious health risks. If this happens call the professionals at SERVPRO of Pasadena/Gibson Island/Lake Shore. We have the training, protective gear, and specialized equipment necessary to safely clean these messes, and return you home to “Like it never even happened,” condition.

CHANGE THE BATTERY IN YOUR SMOKE DETECTOR WHEN SPRINGING FORWARD THIS MONTH

2/28/2021 (Permalink)

Fire can spread rapidly throughout your home, leaving you with as little as one or two minutes to escape safely once the smoke alarm sounds. It’s important to make sure the smoke detector in your home is operating properly.

It is recommended that smoke alarms be installed inside each bedroom, outside each sleeping area and on every level of the home, including the basement. On levels without bedrooms, install alarms in the living room or family room and near the stairway to the upper level.

This month it’s time to spring forward and set your clocks ahead one hour to mark the beginning of daylight saving time. It’s also time to change the batteries in your smoke alarm.  Smoke alarms have saved many lives, but I think we have become so used to them we sort of take them for granted. Smoke alarms should be tested once a month. I know it’s not convenient, but if it saves a family member, is it that big of a chore? I think not. The smoke alarm itself should be replaced every 10 years.

Protect yourself and your family by replacing the battery in your smoke detector every six months.

Putting Out Fires in Pasadena

1/27/2021 (Permalink)

Pasadena Kitchen Fire

A backdraft of emotions often sweeps over homeowners after a fire ravages a home. SERVPRO of Pasadena/Gibson Island/Lake Shore is an IICRC certified firm and our technicians are trained in fire and smoke remediation.  

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. Here’s a list of things you can do until help arrives to reduce damage: 

• Limit movement in the home to prevent soot particles from spreading and additional damage from occurring. 
• Place clean towels or old linens on rugs and high traffic areas and upholstery. 

• Do not wash any walls or painted surfaces. 
• Do not shampoo carpet or upholstery. 
• Do not clean any electrical equipment. 

Our SERVPRO of Pasadena/Gibson Island/Lake Shore IICRC certified technicians are familiar with Anne Arundel County properties. They are trained in rapid response, cutting-edge technology and open communication. They strive to restore not only the home, but your peace of mind. So, before you risk doing further damage by attempting to clean up the damage yourself, call the fire damage professionals at SERVPRO of Pasadena/Gibson Island/Lake Shore. 

Why is Flood Water Dangerous?

1/20/2021 (Permalink)

Flood Water

We’ve seen flood water on TV. It’s dark and muddy. It has an odor and is dangerous. It can carry contaminants that can make you sick. So, if flood waters get into your Pasadena property, make sure you have it removed by professionals. 

Muddy floods include larger pebbles and sand particles that are usually produced by agriculture land. Flood waters look dark because of the presence of suspended solids. The water isn't pure or "clean", so it loses its transparency. Debris in the water absorbs light. The light that you would normally see passing through and reflecting simply gets absorbed. Often, though, this effect is more of a graying or muddiness type of appearance. 

The danger of flood waters lies in the contaminants. Click here to read Flood Waters or Standing Waters from the Centers for Disease Control and Prevention.  

SERVPRO of Pasadena/Gibson Island/Lake Shore considered muddy flood waters category 3 water. This water is considered emergency service. Property Managers often call us into the Lake Shore area when there is any type of flooding. 

Carbon Monoxide can be a Threat to Pasadena Maryland

1/20/2021 (Permalink)

Carbon Monoxide

Carbon Monoxide (CO) can’t be seen or smelled, but it is a silent killer. According to the Centers for Disease Control and Prevention, each year more than 400 Americans die from CO poisoning yearly. If your property has a furnace, heating appliance, water heater, and/or clothes dryer, you are at risk for CO poisoning. 

Protect your Pasadena home by reviewing the following tips: 

• Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional each year. 
• Make sure fuel-burning equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked. 

• Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris. 

Keep your appliances repaired and inspect them annually. Be sure to keep your property and your family safe.  

SERVPRO Uses the Right Tools

1/6/2021 (Permalink)

Moisture Meter

When time matters, technology and equipment must be counted on to perform. The key to avoiding costly restoration is to handle every water problem as a real threat to your Pasadena home or business. Our technicians hold IICRC certifications, but they also have specialized equipment that helps them perform restoration services.   

Here are a few of the tools used by our technicians:  

Moisture Sensors. Used to detect moisture in carpets, baseboards and walls.  

Moisture Meters. Used to determine the actual moisture content of various materials.  

Thermohygrometers. Used to measure temperature and relative humidity. This allows us to calculate and create an environment most conductive to drying.  

Thermal Foggers. Used to dispense solvent-based products by creating a dense fog.   

So, why would you choose SERVPRO of Pasadena/Gibson Island/Lake Shore? Not only are our technicians industry certified, but we also provide the state-of-the-art equipment needed to get the job done right. 

Are you Ready for Maryland’s First Snow of the Season?

12/16/2020 (Permalink)

Snow

It’s predicted to dump some cold rain and wet snow in Pasadena later this week. Quick! Run to the store and grab your essentials and remember to prepare your property. 

Winter after winter, SERVPRO of Pasadena is called to homes for frozen pipes and ice dams that cause water damage. Here are some types to winterize your property: 

• Protect water pipes from freezing by simply allowing water drip when temperatures dip below freezing.  
• If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes.  

• Consider shutting water off at the main valve in the basement or crawl space for outdoor faucets. 

Check your business property and home to ensure you're ready for the first snow this week. 

Is Your Car Winter Ready?

12/16/2020 (Permalink)

Winter Weather

SERVPRO of Pasadena/Gibson Island/Lake Shore removes car mold. We get calls about strange smells in cars every Spring. The root cause of these odors is mold. Mold comes from the water that isn’t properly removed. So, before winter weather rolls in, make sure your car is winter ready. 

• Check the antifreeze. Make sure your car’s antifreeze is at the proper level. If it is running low you run the risk of having the water in your radiator freeze, preventing it from cooling your engine.   
• Check your tires. Inspecting your vehicle's tires ensures that they aren’t worn which could prevent them from effectively gripping the road. 
• Test Your Car Battery. Car batteries have a limited life. Don’t wait for yours to fail and leave you stranded. 
• Lubricate Window Tracks. Freezing water can seep into the window tracks and create drag when you try to open the window. 
• Lube Weather Stripping. If water seeps between your door and weather stripping and freezes, you could be frozen out of your car or truck. To prevent the water from freezing you out, coat the weather stripping and the mating door surfaces with spray silicone. 
• If you suspect you have mold in your car, have it professionally treated.  Avoid Spring mold by preparing your car for cold winter weather. 

How Quickly Can Water Cause Permanent Damage to My Pasadena Home?

12/16/2020 (Permalink)

Air Movers

Water damage does not wait for resolution patiently. It has a destructive timetable that is as predictable for water restoration professionals as it is devastating for Pasadena homeowners. Some of the damage occurs just minutes to hours after the water event, and the severity of the consequences increases exponentially. Experts recommend contacting water restoration professionals immediately after the discovery of a water loss to arrange for swift removal of the damaging fluids and application of the industry’s best practices supporting structural drying. 

How Fast Damage Occurs: 

First minutes to a few hours. Documents, pictures, books, and other papers become soggy, with pages weakening and sticking together, bindings and glues loosening, inks spreading, and images blurring.  

• Stain, varnish, and paints can transfer from wooden furniture legs and supports to carpeting, rugs, and floors. 

• Textiles stretch or shrink, depending on composition, and dyes can run and stain adjacent surfaces. 
• Electronics and electrical cords short out and expose occupants to the risk of shock. 

Up to 24 hours 

• Pressed wood and particle board furniture and supports swell and warp. 
• Hardwood frames on furniture swell and distort. 

• Metal fasteners tarnish. 
• Drywall and ceiling tiles bulge and begin to crumble, increasing personal safety and property damage risk when significant quantities of collected water force a structural breakdown. 
• Insulation compresses, packing down between walls. 
• Carpets stretch and become prone to rips and delamination. 
• Laminate flooring peels and disintegrates. 

48-72 hours to a week 

• Mold growth can commence on all surfaces and contents. 
• Water quality deteriorates, with pathogen growth possible. 
• Door and window frames swell, preventing security issues due to improper closure. 
• Metals corrode, and fasteners break down. 

• Hardwood floors cup or crown, and planks or strips can buckle, pulling up from the subfloor. 

7 days or more 

• Structural supports can fail. 
• Molds, mildews, and other hazards proliferate, affecting air quality and infecting surfaces. 

When you notice water in your home, call the water restoration professionals, SERVPRO of Pasadena/Gibson Island/Lake Shore. We have over 40 years’ experience and we can make it “Like it never even happened.” 

Choose the Right Fire Extinguisher

12/1/2020 (Permalink)

Fire Extinguisher

SERVPRO of Pasadena/Gibson Island/Lake Shore sees a lot of fires. Many fires start in the kitchen and might be easily extinguished if the property owner had a fire extinguisher. We’ve come up with the following list so you can select the best fire extinguisher for your property: 

• Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics. 
• Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil. 
• Class C: Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in. 
• Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found in factories. 
• Class K: Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. Generally found in commercial kitchens. 

Did you know cooking equipment is the leading cause of residential fires? As the holiday season begins and you find yourself in the kitchen more often while hosting friends and family, fire precautions should be top of mind. Plan this season to help ensure it is safe and fire-free. 

The Importance of an Office Fire Escape Plan

10/23/2020 (Permalink)

Fire Damage

Fires can be destructive and deadly. The speed at which a fire spreads through a Pasadena facility varies based on the materials and causes of the blaze. Every emergency and fire restoration service likely understands and encourages every commercial property owner to create a fire escape plan. Unfortunately, too many businesses do not know what that entails. Escape plans need not be complicated and should require at least three of the following components:

Two Exit Minimum

The basic emergency escape plan requires a two exit minimum out of every room in your facility. While plans can have more options, two is the minimum because it improves the odds of survival. If a room only has one exit, then people may become trapped if the fire overtakes that exit. Most offices will have a window and a door, these can stand as your exit points, but make sure that there is a feasible way to get to safety from those points.

Clear Pathways

The key to an effective fire escape plan is clear pathways. Make sure that hallways are free of clutter and that exit points are not blocked by shelving. While warehouses and packaging facilities can become overwhelmed with boxes and random items, it is crucial to have processes in effect to maintain order and cleanliness.

Implementation and Practice

It is not enough to create exit strategies. The only way to test the effectiveness of a plan is to implement it and put it into action. Routine practices should take place throughout the year to ensure that every employee makes it safely outside without incident. These scheduled run-throughs will help you tweak the escape strategy if you find there are hiccups.

A fire escape plan is not necessarily complicated to create, but the practice is vital to avoid complacency. If you need help creating a plan for your building, then contact the fire department or a restoration expert for help.

What To Expect From A Commercial Restoration Project

10/21/2020 (Permalink)

Team Photo

As a business owner, you already have a lot on your plate on any given day. You need to know who to call when something goes wrong or your property gets damaged. Whether the damage your business is experiencing is from water, fire, or other weather-related issues, you need a restoration company with the expertise and availability to assist you quickly. 

Here are some things to look for when seeking a Commercial Restoration Company.

• Efficiency

Lost time is lost money. When looking for a company to help you restore your business, you need a team that understands how important and necessary it is to get your business back up and running as quickly as possible.

• Availability

When in the midst of a disaster, you need to be able to pick up the phone and have immediate assistance from a team of highly trained professionals. It is important to pick a company that is available 24/7 for emergencies and near your business. 

• Communication 

In times of stress, you need people who can talk you through it and communicate a plan, not add to it. When seeking Commercial Restoration, make sure you find someone that is ready to communicate a plan, a time frame, and peace of mind. 

SERVPRO of Pasadena/Gibson Island/Lake Shore will work swiftly to assess your Pasadena building property damage. Our IICRC certified crew will treat your property professionally and communicate with you and your staff on a regular basis. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give SERVPRO of Pasadena/Gibson Island/Lake Shore a call and we’ll be there fast with the help you need.

What Kind of Equipment Does SERVPRO Use?

10/19/2020 (Permalink)

Water Damage Pasadena Property

There's no such thing as a small disaster, especially when a small leak now could blossom into a big claim later. SERVPRO of Pasadena/Gibson Island/Lake Shore can be there to help remove the water, dry your contents, and mitigate the damage.

With any water disaster, technology and equipment are used by our IICRC certified technicians. Here is some of the drying equipment our team uses:

• Moisture sensors are used to detect moisture in carpets, baseboards and walls.
• Moisture meters are used to determine the actual moisture content of various materials.
• Thermohygrometers measure temperature and relative humidity.

Did you know you should keep the humidity between 30 to 40 percent to prevent mold growth?

• Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate.

Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. SERVPRO of Pasadena/Gibson Island/Lake Shore is here to help.

Does Water Need To Be Removed Immediately?

10/16/2020 (Permalink)

Water Damage

When it comes to water damage in a Pasadena home or at Lake Shore Mall, it’s important to remove the water as quickly as possible in order to avoid additional damage. Water damage can quickly lead to mold damage within 48 hours, especially when combined with the heat and humidity that we experience here in Anne Arundel County.

SERVPRO of Pasadena/Gibson Island/Lake Shore is the cleanup team that is faster to any size disaster. Recently, Hurricane Isaias dumped up to 6 inches of rain on Maryland. A small leak from flood waters now could blossom into a big claim later.

No matter what time of day or night, water damage is an emergency. Emergency mitigation means SERVPRO of Pasadena/Gibson Island/Lake Shore can be onsite within 4 hours to begin drying your building and restoring contents.

Water from a hurricane or from a pipe leak needs to be mitigated quickly; trust our SERVPRO of Pasadena/Gibson Island/Lake Shore team to ensure your property is taken care of in a timely manner.

Where are These Rain Showers Coming From?

10/16/2020 (Permalink)

Rain Storm

Hurricanes and tropical storms can dump between 6 and 12 inches of rain during a single storm. On average, Maryland sees about 44 inches of rain every year.  Lately, Anne Arundel County has seen tremendous rainfall.

Scientists believe that Maryland is experiencing so much rainfall for several reasons including rising sea levels and extreme heat. So far in 2020 the area has seen tropical storms, severe thunderstorms, and even a tornado. Scientists predict the number of storms during hurricane season are also increasing. 

Recently, we were called to a small office building in Pasadena for water damage. The sump pump in the basement became overwhelmed and flooded their basement. The building basement had several inches of standing water in it. The water sat until someone came to the office in the morning. Our crew was able to act swiftly and get the water removed and the basement dried out.

Store SERVPRO of Pasadena/Gibson Island/Lake Shore in your phone (410) 255-1110. Our team is available 24/7 and always ready for whatever happens.

National Preparedness Month

9/2/2020 (Permalink)

Annapolis Water Damage

The act of being prepared took on new meaning this year as the coronavirus pandemic challenged every part of our lives. In the beginning, the basic necessities we take for granted became scarce quickly, shining a spotlight on the need to be prepared in the event of an emergency. September is National Preparedness Month (NPM). 

Click here to register to receive emergency notifications from Anne Arundel County. This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types. Click here for more information on what’s happening in Anne Arundel County this month.

Recently, SERVPRO of Pasadena/Gibson Island/Lake Shore worked with a business that suffered property damage due to a recent heavy rain event. The sewage backup was caused by a county sewer line.

Water from sewer system backups should be considered dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

What is Certified: SERVPRO Cleaned?

7/24/2020 (Permalink)

Well 2020 has been a roller coaster to say the least. Consumers are concerned about their health and count on your business to be cleaner than their homes. Is your business Certified: SERVPRO Cleaned?

A recent study conducted by SERVPRO Industries revealed the following:

1. Consumers expect your business to be cleaner than their home. (71% expect businesses to have higher cleanliness standards than respondents do in their own homes.)
2. If you aren’t clean, your business will suffer great damage to its reputation. (76% say the way a business addresses cleanliness during COVID is a good indicator of how well that business is run in general.)
3. This is the start of a new era for cleanliness and businesses. (73% say they are going to be more attuned to cleanliness once COVID is over.)
4. Customer concerns about COVID are not going away any time soon. (68% are constantly thinking about avoiding COVID exposure when out in public.)
5. All else being equal (product, price, service, convenience) customers trust businesses that are professionally cleaned over ones that self-clean. (64% are more likely to choose to shop at the store that has a decal stating the store has been professionally cleaned.)
6. Surface cleaning remains a significant concern. (59% are worried about COVID exposure from touching surfaces that have not been sufficiently cleaned.)

Is your staff meeting these high cleaning standards? Is your cleaning service meeting them? At SERVPRO of Pasadena / Gibson Island / Lake Shore we have implemented the Certified: SERVPRO Cleaned program to ensure businesses can operate safely and proactively during the COVID-19 pandemic. We are committed to bringing a deeper level of clean to your business. 

What is involved in COVID-19 Cleanup?

7/2/2020 (Permalink)

COVID Cleaning

SERVPRO of Pasadena/Gibson Island/Lake Shore professionals are trained in adhering to the highest cleaning and sanitation standards. Our team is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities.

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2). You can read more about the disease by clicking here.

SERVPRO of Pasadena/Gibson Island/Lake Shore cleaning procedures generally include cleaning of porous and non-porus surfaces, sanitize of non-porous surfaces, cleaning of equipment, tools, and/or supplies used for the cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.

SERVPRO of Pasadena/Gibson Island/Lake Shore offers commercial cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business.

Summer Fire Pit Safety

6/30/2020 (Permalink)

Fire Pit

According to The Spruce, the second most requested outdoor feature in landscape design is a fire pit. Fire pits are functional and fun, but can be dangerous if not used properly.

Did you know you should alert your insurance provider about your fire pit?

If you need ideas on firepits, SERVPRO of Pasadena/Gibson Island/Lake Shore, check out these ideas from Diamond Decks.

Need a fire pit party idea? Click here for some fun ideas.

Unfortunately, fire pits can also be very dangerous. Here are 5 quick tips to keep you, your property, and your family safe:

1. Make sure the fire pit is, at minimum, 10 feet away from any structure or neighboring yard—25 feet is preferable.
2. Make sure the ground or surface is even to reduce the risk of fire escaping beyond your fire pit.
3. Avoid using your fire pit on windy days, since flames or embers can spread to your home, yard and nearby trees.
4. Make sure guests maintain a proper distance and don’t exhibit risky behavior. Keep close tabs on children and pets.
5. Once you extinguish your fire with water, gently stir and spread the ashes to cool. Leave only when they’re cool to the touch.

Click here to read some additional tips on fire pit safety.

SERVPRO of Pasadena/Gibson Island/Lake Shore hopes you have a safe and enjoyable time around your fire pit!

Eliminating Microbes and Odor from Water Damage

6/25/2020 (Permalink)

Water Damage

SERVPRO of Pasadena / Gibson Island / Lake Shore knows how to get you back to normal in no time when you have flood/storm water damage in your Pasadena home or business. Don’t let a flood in your Pasadena property get you down! We will be there to help 24 hours a day 7 days a week.

There are many potential issues left behind after flood water enters and damages your home. Once the water enters, the damage begins almost immediately and compounds from there. Flood water is never clean and often has toxins, sludge, and sewage.

SERVPRO of Pasadena / Gibson Island / Lake Shore technicians understand the importance of testing the Annapolis, Maryland flood waters. The tests will point them in the right direction so they can properly apply chemical treatments to neutralize different types of bacteria and microbes correctly.? We use moisture meters to detect moisture in materials. 

Moisture Supports Microbial Growth

The removal of moisture is crucial in stopping the spread and growth of harmful bacteria and microbes. Mold spores germinate quickly, and colonies spread unless dealt with swiftly. Because the technicians hold IICRC certifications, they know the early warning signs. Technicians use a combination of extraction and dehumidification to remove moist air and replace it with warm, dry air. The use of air movers works to pull moisture up and out of walls and flooring and used in tandem with dehumidifiers.

When water damage is the problem in your home, contact SERVPRO of Pasadena / Gibson Island / Lake Shore as soon as possible. The technicians will arrive quickly and clean up the mess along with offering their reconstruction services.

SERVPRO of Pasadena / Gibson Island / Lake Shore will make the incident "Like it never even happened."

Can Outdoor Grills Cause Fire Damage?

6/24/2020 (Permalink)

Grill Damage

Recently, SERVPRO of Pasadena/Gibson Island/Lake Shore provided fire mitigation services to an Annapolis homeowner after a grill caught fire in their screened in porch. The fire was quickly extinguished by the homeowner, but the flames, smoke, and extinguisher already caused damage. 

Outdoor grills should be at least 10 feet away from your home whether it’s a charcoal or gas grill. It’s a common mistake to think you can grill using a small grill in a garage or screened-in porch.

Did you know that grills release carbon monoxide (a colorless, odorless gas that can be deadly)?

As Summer is now if full swing, stay safe. Keep the grill outdoors and a safe distance from your home.

If your home gets fire or soot damage from your grill, call the fire mitigation specialists at  SERVPRO of Pasadena/Gibson Island/Lake Shore. We can help make it “Like it never even happened.”

Where is the Water Coming From?

6/22/2020 (Permalink)

Water Damage

We get these calls all the time. Help! There’s water all over my basement. Or, there’s water coming from my ceiling. It doesn’t matter if it’s 1:00 in the afternoon or 1:00 in the morning, but water causes damage to your property when it wants to, especially in Pasadena, Maryland. 

SERVPRO of Pasadena/Gibson Island/Lake Shore sees water damage mostly from:

• Ice-Maker Water Line. This is the water line that connects to your refrigerator to provide cold water and ice.
• Toilet. Whether it’s a sewage backup or broken pipe, we often get calls to clean dirty water from bathrooms.
• Storm. Basement sump pumps often experience problems during rain, thunderstorms, and hurricanes. 
• Roof. Most homeowners don’t know they have problems with their roof until water is coming from their ceiling.

The first step to resolving the water problem is to determine what is causing the intrusion. Call us at (410) 255-1110, 24 hours a day/7 days a week. We will help you stop the flow of water immediately, and SERVPRO of Pasadena/Gibson Island/Lake Shore can mitigate and restore your property. We will make it "Like it never even happened."

How Quickly Can Water Cause Permanent Damage to My Pasadena Home?

6/2/2020 (Permalink)

Storm water damage in basement

Storm water damage does not wait for resolution patiently. It has a destructive timetable that is as predictable for water restoration professionals as it is devastating for Pasadena homeowners. Some of the damage occurs just minutes to hours after the water event, and the severity of the consequences increases exponentially. Experts recommend contacting water restoration professionals immediately after the discovery of a water loss to arrange for swift removal of the damaging fluids and application of the industry’s best practices supporting structural drying.

How Fast Damage Occurs

First minutes to a few hours

• Documents, pictures, books, and other papers become soggy, with pages weakening and sticking together, bindings and glues loosening, inks spreading, and images blurring.
• Stain, varnish, and paints can transfer from wooden furniture legs and supports to carpeting, rugs, and floors.
• Textiles stretch or shrink, depending on composition, and dyes can run and stain adjacent surfaces.
• Electronics and electrical cords short out and expose occupants to the risk of shock.

Up to 24 hours

• Pressed wood and particle board furniture and supports swell and warp.
• Hardwood frames on furniture swell and distort.
• Metal fasteners tarnish.
• Drywall and ceiling tiles bulge and begin to crumble, increasing personal safety and property damage risk when significant quantities of collected water force a structural breakdown.
• Insulation compresses, packing down between walls.
• Carpets stretch and become prone to rips and delamination.
• Laminate flooring peels and disintegrates.

48-72 hours to a week

• Mold growth commences on all surfaces and contents.
• Water quality deteriorates, with pathogen growth possible.
• Door and window frames swell, preventing security issues due to improper closure.
• Metals corrode, and fasteners break down.
• Hardwood floors cup or crown, and planks or strips can buckle, pulling up from the subfloor.

7 days or more

• Structural supports can fail.
• Molds, mildews, and other hazards proliferate, affecting air quality and infecting surfaces.

When you notice water in your home, call the water restoration professionals, SERVPRO of Pasadena/Gibson Island/Lake Shore. We have over 40 years’ experience and we can make it “Like it never even happened.”

What Does Reopening Your Business Look Like?

5/29/2020 (Permalink)

Certified SERVPRO Clean

SERVPRO of Pasadena/Gibson Island/Lake Shore has been sanitizing facilities that are getting ready to reopen. From restaurants to retail locations, business owners are following guidelines set forth by our local government. We keep hearing, “It’s time to reopen.”

Since the beginning of the pandemic, SERVPRO of Pasadena/Gibson Island/Lake Shore has been working with our local officials to insure the proactive cleaning and sanitizing of many facilities throughout Anne Arundel County. We’ve worked in schools, government facilities, as well as general office spaces.

On Monday, May 18, Anne Arundel County Executive Stuart Pittman provided us with guidelines for reopening. Since then, we’ve received numerous requests to sanitize different commercial properties. Click here to read more about our COVID-19 cleaning process.

Take a look at how Zachary’s Jewelers plans to reopen.

SERVPRO of Pasadena/Gibson Island/Lake Shore professionals are uniquely prepared during this unprecedented time to clean and disinfect your business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. We are cleaning experts.

How Do Businesses Handle Cleaning Due to Coronavirus?

5/11/2020 (Permalink)

Fogging

As businesses have settled into the new normal of telework, and essential work environments, they also implement new cleaning practices. SERVPRO of Pasadena / Gibson Island / Lake Shore has extensive experience with bio-remediation cleanup. This is something our team has done for over 40 years.

The question is, how does your local small business handle Coronavirus cleanup and sanitization?

As small business owners in Anne Arundel County, there are many resources to help you understand the COVID-19 virus. It’s important to understand the virus so you can make a plan for regular cleaning and sanitization. Click here for more information on Coronavirus in our community.

The county has many regulations regarding which businesses can reopen and how essential businesses are operating. Click here to review those guidelines.

The most important factor of opening your business is keeping your employees healthy and safe. The way you do that is by following the Anne Arundel County’s Health Department Compliance Notice. This includes cleaning and sanitizing between shifts.

However you choose to operate your business, SERVPRO of Pasadena / Gibson Island / Lake Shore is here to help. If you have questions or would like an estimate on proactive sanitization, including our fogging procedure, please feel free to contact us.

Prepare for Spring/Summer Thunderstorms

4/24/2020 (Permalink)

National Weather Service Storm Prediction Website

Being prepared for a storm usually means you need to know when a storm is coming. The National Oceanic and Atmospheric Administration (NOAA) has the best storm prediction system in the country. The Storm Prediction Center is part of the National Weather Service. mission is to provide timely and accurate forecasts and watches for severe thunderstorms and tornadoes over the contiguous United States. The SPC also monitors hazardous winter weather and fire weather events across the U.S. and issues specific products for those hazards.

SERVPRO of Pasadena/Gibson Island/Lake Shore recommends the following tips for thunderstorm preparedness:

• Know your area’s risk for thunderstorms. In most places, they can occur year-round and at any hour.
• Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
• Identify nearby, sturdy buildings close to where you live, work, study, and play.
• Cut down or trim trees that may be in danger of falling on your home.
• Consider buying surge protectors, lightning rods, or a lightning protection system to protect your home, appliances, and electronic devices.

At SERVPRO of Pasadena/Gibson Island/Lake Shore we see a lot of water damage and fires from thunderstorms. We hope these tips will keep you safe and prepared.

What are the Differences Between Janitorial Services and Commercial Cleaning for COVID-19?

4/20/2020 (Permalink)

Expert Cleaning

SERVPRO of Pasadena/Gibson Island/Lake Shore is being called on by numerous business and community leaders to perform the necessary bioremediation services to clean and sanitize their properties for COVID-19.  

SERVPRO of Pasadena/Gibson Island/Lake Shore professionals are uniquely prepared during this unprecedented time to clean and sanitize your business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

Here are 4 things that show how our cleaning is different than janitorial cleaning: 

IICRC Certified. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the non-profit certifying body for the cleaning and restoration industry. Not only is SERVPRO of Pasadena/Gibson Island/Lake Shore IICRC certified as a firm, but most members of our staff carry several IICRC certifications. 

Cleaning Experts. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets,  and tables at a minimum. Most of our cleaning tactics will go beyond the scope of work that regular janitorial staff perform on a daily basis 

The CDC also recommends regular cleaning of the following areas/items: 

• Kitchen/Food Areas
• Bathrooms n Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks 
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevators and Escalators
• Playground Equipment
• Fitness Equipment

Cleaning Products. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.  

Our proprietary cleaning agents, Benefect and Shockwave, are EPA-certified, hospital-grade disinfectants that have demonstrated effectiveness against viruses similar to Coronavirus (SARS-CoV-2/COVID-19) on hard, non-porus surfaces. 

We carry multiple hospital-grade disinfectants and provide our personnel with proper PPE. Not only does this protect everyone, but it also protects the building and people in it.   

Cleaning Procedures. SERVPRO of Pasadena/Gibson Island/Lake Shore technicians are experts in infectious disease cleanup and bio-hazard cleaning. We are a member in American Bio Recovery Association (ABRA). Our proven cleaning procedures and protocols have been used to clean and sanitize rhinovirus and norovirus in the past. We are implementing similar protocols, and we are "battle tested" in regards to virus cleanup. 

Bring the professionals in! Call SERVPRO of Pasadena/Gibson Island/Lake Shore (410) 255-1110. 

SERVPRO of Pasadena/Gibson Island/Lake Shore Credentials

4/13/2020 (Permalink)

Crystal With her IICRC Certificate

With the world going through a global pandemic, the last thing you want to do is vet cleaning companies. SERVPRO of Pasadena/Gibson Island/Lake Shore carries various certifications and has been around for over 40 years.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the non-profit certifying body for the cleaning and restoration industry. Not only is SERVPRO of Pasadena/Gibson Island/Lake Shore IICRC certified as a firm, but most members of our staff carry several IICRC certifications.

SERVPRO of Pasadena/Gibson Island/Lake Shore Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• CMR - IAQC Certified Mold Remediator
• CMT - Certified Mold Technician
• CMT - Commercial Carpet Maintenance Technician
• CPM - IAQC Mold Certified Project Manager
• CRMR - Council-certified Residential Microbial Remediator
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• HST - Health and safety Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• OSHA - 10-hour General and/or Construction Industry Training Program
• OSHA - 30-hour General and/or Construction Industry Training Program
• RRRP - Lead-Based Paint Activities and Renovation
• RRT - Carpet Repair & Reinstallation Technician
• WRT - Water Damage Restoration Technician

Yesterday, we heard from a past client that we are “good people”. This client used our franchise in 1988 and is still calling on us to provide cleaning services for his business. As a business that’s been around since 1967, we rely heavily on our community reputation. We’re not just the lime green building on Ritchie Hwy, we are a business that has been through many ups and downs with our customers.

Trust an industry leader at the local level. Call SERVPRO of Pasadena/Gibson Island/Lake Shore expert cleaning needs (410) 255-1110.

How Does Mold Effect Indoor Air Quality?

3/26/2020 (Permalink)

Commercial Air Quality

SERVPRO of Pasadena/Gibson Island/Lake Shore performs mold remediation and restoration services. When we get calls regarding odor, allergies, and respiratory issues, we may recommend Indoor Air Quality (IAQ) testing. With any health issues, it’s important to contact your physician first. Allergy testing, for example, should reveal specific allergies.

Molds can be found almost anywhere. They can grow on virtually any substance, providing moisture is present. Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.

Indoor Air Quality (IAQ) is a measure of how clean the air is inside the buildings where we live, work, and play. IAQ is affected by many different things:

• a building’s ventilation system (HVAC)
• chemicals or microbes (such as mold) that enter the building
• chemicals like cleaning products and art supplies that are used in the building
• chemicals that are created by activities inside the building

Click here to review the Environmental Protection Agency’s Guide to Indoor Air Quality.

If you have concerns about mold or IAQ, contact us or contact Environmental Solutions Inc.

We are Cleaning Experts

3/20/2020 (Permalink)

Here to Help

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today SERVPRO Pasadena/Gibson Island/Lake Shore at (410) 255-1110.

Fire Damage and Concrete

2/25/2020 (Permalink)

Concrete

SERVPRO of Pasadena/Gibson Island/Lake Shore works with a variety of different types of fire damage. One type is fire damage to concrete.

A fire pit can cause fire damage to concrete. Wood burning fire pits typically have a wrought-iron, aluminum, or copper bottom meant to conduct heat well. This is great when you have folks crowded around it for warmth. It’s not so good when it’s sitting a mere six inches above your concrete patio. In fact, the heat from an unmitigated fire pit can cause your concrete patio to literally explode. Click here to read more about the dangers of fire pits.

Concrete has good fire resistance. However, the visual appearance of concrete after a fire can be quite shocking with extensive blackening often accompanied by spalling and cracking. Concrete is a porous material that can absorb odors and soot. When constructing anything with concrete or concrete materials, make sure you seal the concrete. Click here to view different types of concrete sealants.

SERVPRO of Pasadena/Gibson Island/Lake Shore sees a lot of fire damage and recommends you educate yourself on concrete when it comes to fire pits as well as other structures so that everyone is safe.

How Big is SERVPRO of Pasadena/Gibson Island/Lake Shore?

2/19/2020 (Permalink)

SERVPRO of Pasadena/Gibson Island/Lake Shore

SERVPRO Industries has more than 1,700 franchises that are operating nationwide, and SERVPRO continues to grow. The need for experienced, IICRC certified, trained, and professional cleanup and restoration experts is recession resistant, and the growth potential inside of a proven system presents an opportunity for prospective franchisees.

SERVPRO of Pasadena/Gibson Island/Lake Shore currently employs 22 people that operate out of a 10,000 square foot facility in Arnold, Maryland. SERVPRO of Annapolis/Severna Park was one of the first SERVPRO Industries franchises in the United States. In December of 2018, SERVPRO of Annapolis/Severna Park purchased the SERVPRO of Pasadena/Gibson Island/Lake Shore franchise.

Our facility is so vast that we store and restore property right on location. For example, if your dining room set has smoke/soot damage, SERVPRO of Annapolis/Severna Park can restore the damage and store your furniture while your home is being mitigated and restored.

Being the largest restoration company in the industry provides SERVPRO of Pasadena/Gibson Island/Lake Shore with all the resources to necessary to leave your property “Like it never even happened.”

How Does Candle Smoke Cause Damage?

1/29/2020 (Permalink)

Candles

Did you know that smoke from candles is toxic? The cheapest and most widely used candle is made of paraffin—which is derived from petroleum. When burned, it releases a toxin called toluene, which has been found to cause DNA strand breakdown, affecting the nervous system.

Smoke from candles is actually soot. Smoke is just soot and other particulates carried on the hot air rising off the flame. When you put the top on a jarred candle and trap the smoke, it cools. And, the particulates in the candle settle onto the candle and the inside walls of the jar.

Fireplaces, cigarettes and the burning of candles can all result in soot stains on walls. Though soot collects on other surfaces in the home, soot stains are easy to spot on light-colored walls. Aside from being unattractive, soot can create a health hazard.

In general, candles won’t set off your smoke alarm. However, they can cause a fire. SERVPRO of Pasadena/Gibson Island/Lake Shore has provided fire damage remediation and reconstruction to several properties where candles were the cause of the fires.

Prepare Your Pipes for Winter

1/22/2020 (Permalink)

Frozen Pipe

SERVPRO of Pasadena/Gibson Island/Lake Shore wants to help you prepare your property to prevent any water damage. Here are some simple tips to keep water flowing the way it should through the winter months.

Know the location of the water shut off valve.

If you were to have a major incident with your home’s plumbing this is the number one thing to know. Typically, shut off valves are outside about 4 feet from your home and can be hidden beneath landscape. Occasionally, it can be beside the water meter. It is crucial to know where the shut off valve is in case you have a pipe burst and need to cut off the water supply to your home to prevent further damage.

Turn off outside spigots to prevent them from freezing.

Did you know the average homeowner spends $10,000 for a pipe rupture? Having an emergency plumber fix the plumbing, and then, SERVPRO of Pasadena/Gibson Island/Lake Shore dry your home and replace flooring, walls etc. is a huge expense. Take a few minutes and disconnect garden hoses from the spigot and purchase a cover from your local hardware store to protect the outdoor spigots. Plumbing pipes, like all materials, deteriorate overtime. Along comes old man winter, and the water in that thin pipe freezes and burst. As it begins to thaw you are left with a plumbing emergency.

Look for pipes in uninsulated areas of your home.

Pipes running on the outside edge of your home’s exterior are most susceptible to freezing. They should be covered with towels or foam to protect them from cold temperatures. Allowing your faucets to drip water slowly to encourage water flow is another good winter weather tip.

Preparation is the key to make it through any type of disaster, whether it is a small water leak or a ruptured pipe. Review these tips with everyone in your home to ensure safe water flow throughout your property.

Get Winter Storm Ready

1/22/2020 (Permalink)

Snow Storm

Maryland weather can be very unpredictable and winter is on its way. Are you winter and snow ready? Here are some tips to keep your pets safe:

• Repeatedly coming out of the cold into the dry heat of your home can cause itchy, flaking skin. Keep your home humidified and towel dry your pet as soon as he comes inside, paying special attention to their feet.
• Bring a towel on long walks to clean off stinging, irritated paws. After each walk, wash and dry your pet’s feet and stomach to remove ice, salt and chemicals—and check for cracks in paw pads or redness between the toes.
• Remember, if it’s too cold for you, it’s probably too cold for your pet, so keep your animals inside.

According to the Anne Arundel County Office of Emergency Management (OEM), the Winter outlook says that “temperatures are favored to be above average with no parts favored to be colder than average; precipitation includes wetter-than-average conditions; and drought conditions will continue to improve….” Click here to read more.

• Here are a few tips to consider for your family:
• Make a family communications plan while together for the holidays.
• Travel safely, well-rested, and during daylight hours.
• Keep space heaters on a single electrical cord and at least 3 feet away from flammable objects.

Anne Arundel County has a mass notification system. Click here to learn more.

Faster to any Disaster

1/7/2020 (Permalink)

SERVPRO of Pasadena/Gibson Island/Lake Shore Truck

Homeowners and property managers trust SERVPRO of Pasadena/Gibson Island/Lake Shore because of our response time. SERVPRO Industries requires each franchise to respond quickly to any size disaster.

We care about readiness for our community, we are faster than our competition, we are the trusted leader with a Here to Help customer service philosophy that involves listening to our customer and providing solutions in a variety of ways, and we validate industry standards through DryBook™. The SERVPRO® DryBook™ is a proprietary tool that manages industry requirements on drying to validate your restoration is done to standard. This improves results and restores your property at a faster rate, getting you back in your home or business sooner.

Did you know that SERVPRO of Pasadena/Gibson Island/Lake Shore is open 24/7/365? Whether a job is big or small, our team will be there to help make it “Like it never even happened,” so you can get back to your home or business and on with your life.

When a disaster puts the things that matter most to you on the line, you want to contact the team that is faster to any disaster.

Water Damage for Facility Managers

12/19/2019 (Permalink)

Apartment Building

Facility Managers often implement evacuation plans should an emergency occur. In addition, to an evacuation plan, SERVPRO of Pasadena/Gibson Island/Lake Shore recommends you do the following should a water emergency arise:

• Shut off the water source.
• Remove excess water by mopping and blotting.
• Remove and prop up wet upholstery cushions for even drying. Place aluminum foil or wood blocks under furniture legs.

Our team provides a solution to water damage needs. Our IICRC certified water damage restoration technicians will communicate with the facility manager throughout the restoration process.

When a tenant reports a water damage event, please collect the following information:

• Contact phone number
• Date/time of event
• Source of water
• Type of water
• Is the water clean, gray or sewer?
• Is there any structural damage?
• Is electricity available?
• Is there standing water?
• What areas are affected?

You can reduce loss severity by putting the above suggestions into your water emergency plan. Remember, fast response can lower claim costs!

Keep Your Pet Safe During The Winter

12/12/2019 (Permalink)

Sweater Weather

December 21 is the first day of Winter. As a property owner, we often prepare our homes and businesses for cold winter weather. But, it’s also important to remember to keep your pets safe too. Exposure to winter’s dry, cold air and chilly rain, sleet and snow can cause chapped paws and itchy, flaking skin, but these aren’t the only discomforts pets can suffer. Winter walks can become downright dangerous if chemicals from ice-melting agents are licked off of bare paws. To help prevent cold weather dangers from affecting your pet’s health, consider the following tips:

• Repeatedly coming out of the cold into the dry heat of your home can cause itchy, flaking skin. Keep your home humidified and towel dry your pet as soon as he comes inside, paying special attention to their feet.
• Never shave your dog down to the skin in winter, as a longer coat will provide more warmth. If your dog is long-haired, simply trim him to minimize the clinging ice balls, salt crystals and de-icing chemicals that can dry their skin.
• Bring a towel on long walks to clean off stinging, irritated paws. After each walk, wash and dry your pet’s feet and stomach to remove ice, salt and chemicals—and check for cracks in paw pads or redness between the toes.
• Bathe your pets as little as possible during cold spells. Washing too often can remove essential oils and increase the chance of developing dry, flaky skin.
• Massaging petroleum jelly or other paw protectants into paw pads before going outside can help protect from salt and chemical agents. 
• Pets burn extra energy by trying to stay warm in wintertime. Feeding your pet a little bit more during the cold weather months can provide much-needed calories, and making sure she has plenty of water to drink will help keep her well-hydrated and her skin less dry.
• Make sure your companion animal has a warm place to sleep, off the floor and away from all drafts. A cozy dog or cat bed with a warm blanket or pillow is perfect.
• Remember, if it’s too cold for you, it’s probably too cold for your pet, so keep your animals inside.

For more information, go to The Humane Society of the United States.

Storm Ready – Important County Numbers

12/12/2019 (Permalink)

Important Numbers List

In the event of a storm, it’s important for our community to know how to get the help they need. Anne Arundel County has many resources available to our citizens. We encourage you to sign up for the CivicReady systems and print this list of Important Numbers you should have in the event of a storm or emergency.

Did you know that Anne Arundel County and the City of Annapolis utilize and emergency notification system called CivicReady? The CivicReady system contacts citizens and businesses quickly in the event of an emergency.  To sign up for CivicReady, visit: www.aacounty.org/OEM or call (410) 222-0600.

Anne Arundel County Office of Emergency Management (OEM) provides contact information in the event of emergency. Click here to access the emergency contact list. SERVPRO of Pasadena/Gibson Island/Lake Shore recommends you print this list and keep it available for all family members to access.

These tips should help you be storm ready!

How Does Fire Damage my Property?

11/21/2019 (Permalink)

Fire Damage

SERVPRO of Pasadena/Gibson Island/Lake Shore has the specialized fire restoration training needed to restore your home to pre-fire condition. Click here to review our complete fire damage restoration process. Every fire is different, and smoke and soot create a unique type of damage.

Smoke and soot damage is created after a fire has been extinguished in a home or a business, soot residue settles into the property. Soot is a very fine, black powder substance (0.25 µm in size) which binds to walls and fabric.

Like soot, smoke damage can be problematic, and it can cause serious health damage. It will cause discoloration of walls and it will sink into all property contents, causing smoke odor to linger for long periods of time.

This is why it is extremely important to hire a professional fire mitigation company to restore the damage.

The type of smoke or soot damage will define how we clean and treat the affected areas, but our process has several steps. We are trained extensively on all types of soot or smoke damage and if you contact as quickly enough, we will be able to restore most items. We also use Personal Protective Equipment as per Health and Safety regulations.

Fires can happen at any time, day or night. The most important thing is quick response time that’s why SERVPRO of Pasadena/Gibson Island/Lake Shore is available 24 hours a day/7 days a week.

What Happens When Water Sits?

10/18/2019 (Permalink)

Deep Creek Lake

Water is so powerful that it can form mountains. But, when water is left sitting in your property it can become hazardous to your health. SERVPRO of Pasadena/Gibson Island/Lake Shore restored a property where a basement leak left standing water in a home for 2 weeks untreated. SERVPRO of Pasadena/Gibson Island/Lake Shore employees IICRC Water Mitigation Technicians that can properly treat a property with stagnant water.

Standing water is a breeding ground for bacteria, mold, and parasites that can be harmful to your health. While contaminated water poses a bigger health risk, bacteria will even grow in clean water. Mold can begin to grow and spread in as little as 48 hours.

In Arnold, Maryland, a home experienced a basement water intrusion that went undetected for 2 weeks while the homeowner was hospitalized. Based on the insurance adjuster’s suggestion, the homeowner contacted SERVPRO of Pasadena/Gibson Island/Lake Shore when he witnessed the amount of stagnant water as well as mold in the property. The complete basement and first level of the home, up to the ceiling, was covered in mold. This included couches, kitchen cabinets, flooring, and walls…everything you can think of. Our team provided water extraction, drying, dhimmification, as well as mold mitigation. They use a variety of cleaning techniques to clean and sanitize your belongings.

SERVPRO of Pasadena/Gibson Island/Lake Shore is highly qualified to handle stagnant water. Our team members are certified and well-trained in water damage and mold mitigation. When standing water is found in your property, remember the team that is faster to any sized disaster, SERVPRO of Pasadena/Gibson Island/Lake Shore.

Fire Prevention

10/15/2019 (Permalink)

Fire Truck

October is National Fire Prevention Month.

In a fire, mere seconds can mean the difference between a safe escape and a tragedy. Fire safety education isn’t just for children. Teenagers, adults, and the elderly are also at risk in fires, making it important for every member of the community to take some time during Fire Prevention Month to make sure they understand how to stay safe in case of a fire.

A wide variety of emergencies both man-made and natural, may require a workplace to be evacuated. These emergencies include - fires, explosions, floods, earthquakes, hurricanes, tornadoes, toxic material releases, radiological and biological accidents, civil disturbances and workplace violence. 

To ensure the fastest emergency action plan, consider the following:

• Similar to a home fire drill, start your fire evacuation plan with a map. These maps should include locations of exits, assembly points, and equipment (such as fire extinguishers, first aid kits, spill kits) that may be needed in an emergency.
• Many employers designate individuals as evacuation wardens to help move employees from danger to safe areas during an emergency. Generally, one warden for every 20 employees should be adequate, and the appropriate number of wardens should be available at all times during working hours.
• Certain equipment and processes must be shut down in stages or over time. Establish a method for accounting for non-employees such as suppliers and customers.

For more information on workplace evacuation plans and procedures, visit www.osha.gov.

Emergency situations are an unfortunate reality in workplaces and homes. If your prepared for these events, your employees and families are more likely to be protected.

SERVPRO of Pasadena/Gibson Island/Lake Shore is a woman-owned independent franchise. For more information, call (410) 255-1100.

School Illnesses

10/14/2019 (Permalink)

School is back in session. Teachers are working on lesson plans. Parents are buying winter coats and hoping their kids don’t get sick this winter. Did you know the classroom can be a breeding ground for organisms that cause illness in students?

Here is a list of the most common back-to-school illnesses to look out for:

• Most commonly spread by direct contact with the hair.
• Hand-Foot-and-Mouth-Disease (HFMD). HFMD is an acute virus that typically affects children younger than 5. Transmission occurs via contact, cough and sneezes as well as contaminated surfaces.
• Scarlett Fever. Usually effects children ages 5 – 12 and comes from strep throat.
• Pink Eye. Bacterial conjunctivitis that is highly contagious. Pink eye is an airborne virus can be spread through sneezing and coughing. Viral conjunctivitis can also accompany common viral upper respiratory infections such as measles, the flu or the common cold.

When a child comes home from school sick, it’s affects the family. Parents miss work and students miss out on learning.

SERVPRO of Pasadena/Gibson Island/Lake Shore is helping schools provide clean, healthy environments for our community’s children. Over the school breaks, we’ve worked with several educational facilities sanitizing classrooms. Our team cleaned and sanitized building materials, surfaces and contents using professional cleaning products as well as EPA registered cleaners and disinfectants.

We would be remiss if we didn’t mention the flu virus when writing about back-to-school. There are many different types of flu and the CDC has scientific-based prediction tools to help prevent and contain the spread of the flu. Last year, SERVPRO of Pasadena/Gibson Island/Lake Shore helped several schools in our community by disinfecting after flu and virus outbreaks.

Is That Water Damage?

10/9/2019 (Permalink)

Water Damage

Water damage can quickly cause mold and bacteria growth. Mold can grow in as little as 24 to 48 hours. Stop mold growth, by identifying water damage fast. Here are some simple tips to help you identify water damage:

Identifying water in walls and ceilings may be obvious sometimes. However, it can be easy to overlook the most common signs. The early warning signs of water damage are peeling or bubbling paint or wallpaper. As more water comes into the property, walls and floors become bloated or swollen and may even warp. In severe cases, walls and ceilings may feel spongy to the touch.

You may be able to see water spots on walls and ceilings. Stains and possible mold are other ways to identify water damage.

Floors and carpets often hide water when the water is located in a corner. Many property owners often overlook the corner when looking for water damage. Floors can obviously be seen as wet, but carpet can hide water more easily. If the carpet feels spongy or soggy, you need to identify the source of that water.

Identifying water quickly is the best way to reduce damage. SERVPRO of Pasadena/Gibson Island/Lake Shore usually gets a call for mold damage after water was undetected by a slow leak. Protect your property. Identify Water Damage Fast!

How to Stay Safe During a Power Outage

10/9/2019 (Permalink)

Stay Electrically Safe

Storms can be fun to watch from a safe distance. The wind blowing the trees, the rolling sound of the thunder in the background and the streaks of lightning light up the night sky. However, with every storm, there is the probability of a power outage. Here are 4 things SERVPRO of Pasadena/Gibson Island/Lake Shore recommends in the event of a power outage:

Be Prepared. The best way to ensure business continuity is by being prepared. SERVPRO of Pasadena/Gibson Island/Lake Shore can help you develop an Emergency Readiness Plan (ERP). Subscribe to the Annapolis city CivicReady program to get emergency alerts.

Install Surge Protectors. Install a plug-in, point-of-use electrical surge protector. You plug this device into a grounded electrical outlet and plug your appliances and computers into the surge protector.  

Battery Backups. If your property has a sump pump in the basement or crawl space, make sure the sump pump has a battery backup. Battery backsups are also important for network servers.

Contact Utility Company. When your office or home loses power, be sure to contact BGE, which provides power to most of Anne Arundel County, Maryland. Visit www.bge.com or call to report outages at 877-778-2222. If you see sparking power lines, immediately call 9-1-1.

Normally, a short power outage is no big deal, but the longer the power is out the potential for damage to a home or business increases.

Is your business at risk for an electrical fire?

8/29/2019 (Permalink)

Electrical Hazard

Electrical accidents that occur in an office environment are usually a result of faulty or defective equipment, unsafe installation, or misuse of equipment – specifically, extension cords, power strips and surge protectors. In June of this year, an electrical fire in Frederick, Maryland injured 3 firefighters.

To protect against electrical fire, SERVPRO® of Pasadena/Gibson Island/Lake Shore recommends:

• Make sure the electrical load is not too much for the circuit.
• Avoid overloading outlets with too many appliances. Never plug in more than one high-wattage appliance at a time.
• Unplug appliances when not in use to save energy and minimize the risk of shock and fire.
• Inspect electrical cords once a month to ensure they are not frayed, cracked or otherwise damaged.
• Do not run electrical cords through high-traffic areas, under carpets or across doorways.
• Have a licensed electrician install additional outlets where needed, rather than relying on extension cords and power strips.

So, what do you do if you see an electrical fire?

1. Never put water on an electrical fire.Mixing water with live electricity can shock you to death.
2. Shut the electricity down in the building if you can. This should slow the progression of the fire, possibly saving other areas that have not yet been affected. Make sure that you know where the circuit box is and that it is easily accessible and not obstructed by any other objects.
3. After the electricity has been shut off, use a Class C Fire extinguisher to put out the local flames. Make sure that you and occupants know exactly where the fire extinguishers are and have them inspected regularly so they are at the ready. Also ensure that Class C fire extinguishers are placed near locations where there is a higher risk of fire (kitchens, workshops, utility rooms, etc.).
4. Even if you are able to get the fire under control yourself, do not turn the electricity back on until the fire department has a chance to inspect the area.

Annapolis, Severna Park, Pasadena and surrounding areas see too many home and business fires. Protect your business.

Disaster Preparation

7/24/2019 (Permalink)

Be Prepared for a Flood

When tragedy strikes the wake of destruction and demise can be not only crippling to a building but also the lives of those involved.  Such was the case of the historic burning of the Notre Dame Cathedral, in Paris, which occurred on April 15 of this year.  The buildings structural integrity became compromised as the fire raged on with the eventuality of the spire collapsing.  This landmark represented not only the vitality of a city but is also recognized as one of the most visited tourist attractions in the world.  How did this happen so quickly and where was the relief?  Upon researching this catastrophe, we have discovered some of the reasons that answer those questions.

These answers validate one of our core beliefs at SERVPRO – every building should have an Emergency Ready Plan (ERP) so when a tragedy does occur there is set protocol to follow. Let’s delve further into this and see how they could have possibly been avoided. 

In the case of the Notre Dame fire – a major cause for the rapid spread of the fire was a lack of communication between the guards with no true protocol to follow.  In fact they didn’t respond to the correct area until 30 minutes after the initial alarm sounded and found the fire to be out of control at that point.  The guard who first responded to the alarm was on his 3^rd day and getting ready to work a double shift. His lack of experience is in question.

In the aftermath, many inquiries were launched and found that the systems in place for such an event were outdated and likely wouldn’t have been able to deter the fire as it ripped through the Cathedral.  This was a horrific incident and will cost the city approximately $954 million dollars in renovations.  How could a SERVPRO ERP have helped to avoid the situation?

Our ERP’s are a highly detailed manifestos specific to a building which provides useful information – such as contacts and their phone numbers.  While it can’t aid in human error, it provides a step by step plan for when a tragedy occurs which can greatly aid in the reduction of the spread.  This includes contact info for all parties involved with the structure as well as pictures of where certain key components are located.   Water turn off valves / fire extinguishers / floor plans of the building are all parts of the ERP which are designed to ensure the safety of the people and the fastest response.

Our ERP’s are in place for the safety of your people and of the building itself and with SERVPRO providing this service free of charge you would be remiss not to take advantage.  Please contact to come and visit your facility in order to work up a plan which best suits your needs.  This will take a small amount of time and energy, but the benefits are immeasurable.  We look forward to working and preparing an ERP for your building.

Commercial Cleaning

4/16/2019 (Permalink)

Bacteria

Are you ready to tackle Spring cleaning in your facility? It seems like every year there are serious viruses or fungi that cause panic. SERVPRO of Pasadena/Gibson Island/Lake Shore has performed a variety of commercial cleaning projects to tackle many serious health crises including the flu and bio hazard cleanup.

There is a deadly superbug known as Candida auris (C. auris) that was found recently in New York as well as Maryland and over 600 cases were reported in the United States. The Centers for Disease Control (CDC) recently added C. auris to its list of “urgent threats”. Almost half of the individuals infected with C. auris die within 90 days.

Did you know the flu can live on hard surfaces for up to 24 hours? Could you imagine how many individuals are exposed to the flu at a school with 500 students? In 2017, the CDC reported that 80,000 people died from the flu.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. Equipped with the necessary safety apparatus and cleaning products, SERVPRO of Pasadena/Gibson Island/Lake Shore can help transform these unhealthy environments back into clean, safe offices. Call the cleanup team that is faster to any size disaster.

SERVPRO of Pasadena/Gibson Island/Lake Shore Warehouse

4/10/2019 (Permalink)

John sealing a warehouse crate

If your home or business suffers from a water or fire loss, SERVPRO of Pasadena/Gibson Island/Lake Shore is here to help. With over 18,000 square feet of warehouse space located in Arnold, we have the capacity to handle any size disaster.  Our experience and proven leadership (44 years) in the restoration industry with mold remediation, fire and water damage and biohazard recovery along with our large facility make us your local restoration leader.

There are several reasons why a large facility is important when selecting an emergency cleanup company.  At SERVPRO of Pasadena/Gibson Island/Lake Shore we have the capability to store (and clean if necessary) your belongings while your home or business is being repaired.  Our experienced crew will inventory and pack out your property carefully and efficiently.  Our content clean-room houses state of the art ultrasonic equipment that works miracles on soot damaged items.

From air scrubbers to dehumidifiers and air movers, we have the right equipment to get the job done.  The proper equipment allows a structure to dry properly and reduce further contamination and damage.

Is Your Business Prepared for a Disaster?

4/4/2019 (Permalink)

Phil Dumenil, SERVPRO Commercial Marketing Representative

There are many qualities that separate SERVPRO of Pasadena/Gibson Island/Lake Shore from the competition. But, one major difference is we help your business put together a disaster plan called an Emergency Ready Profile (ERP).

Did you know that as many as 50% of businesses close down following a disaster? The businesses that do survive have some type of preparedness plan in place. At SERVPRO of Pasadena/Gibson Island/Lake Shore we take this statistic seriously. That’s why we provide this free ERP service that prepares your business for whatever happens.

The ERP is a concise profile document/app that contains only the critical information needed in the event of an emergency. It lists specific contact information for your insurance carrier, HVAC company, and other critical points of contact. In addition, the ERP identifies the location for emergency shut off valves, like water and gas. The ERP can also be accessed through a mobile application. Everyone always has their phone on them; now, they can have the plan right at their fingertips.

No one plans on a disaster, but you can plan to be “Ready for whatever happens.”

Community Support

4/4/2019 (Permalink)

Fortune Teller

SERVPRO of Pasadena/Gibson Island/Lake Shore was just purchased by the owner of SERVPRO of Annapolis/Severna Park. It has always been important to our business that we support the community that supports us. Throughout the years, we have donated and supported many charities including:

• US Naval Academy
• Hospice Cup
• Mary’s Annapolis School
• Banneker Douglas Museum
• Anne Arundel Medical Center
• 100 Club of Anne Arundel County
• Cystic Fibrosis Foundation
• Samaritan House of Annapolis
• Burgers and Bands
• National Night Out
• Arnold Volunteer Fire Department
• Fight Colorectal Cancer
• Anne Arundel County Food Bank
• Severna Park and Arnold Shop Local

It means so much that SERVPRO of Pasadena/Gibson Island/Lake Shore can give back to the community we serve. Our donation is staying local in our community. Giving is a big part of our franchise culture. When a local business succeeds, the community succeeds.

Gardening to Prevent Flood Water in Your Home

3/11/2019 (Permalink)

Water Garden

It’s that time of year! Spring is teasing you with warmer temperatures and you are ready to get your hands in the soil and start your Summer garden.  What kind of plants can you use and how can you layout your flowerbeds to prevent water from getting into your home?  Gardening doesn’t have to be all about “curb appeal”, it can also be functional.  Here are a some quick tips to help prevent water from getting into your home.

Create a water garden. A natural-looking water garden should have sloped sides with planting terraces that step down toward the deepest area of the pond. This allows you to plant a diversity of plant material and create different habitats and keeps water drainage to one area.

Plant native.  Using native plants can help prevent soil erosion.  Here are a list of wild flowers you might consider: black-eyed Susan, Foxglove Beardtongue, Cardinal Flower, and Butterfly Weed.  

Use mulch. Covering the bare areas in your lawn or garden with mulch or straw is an effective method for preventing erosion from rain. Mulch spread over the surface of the soil reduces the impact of raindrops striking the soil.  Using mulch in landscaping and on bare spots near your home keeps water away from your foundation.

TIP: Always wear a mask when spreading mulch. It contains mold spores that can irritate your throat, nasal passages, and lungs.

Install rain barrels. Did you know that up to 40% of total water use during the summer can come from watering lawns and gardens? Rain barrels are an effective way to capture rain water to use in lawns and gardens.  Rain barrels can be attached to storm drains to catch runoff from your roof.  The water you collect can then be reused to water your lawn and garden. For more information on rain barrels, contact The Chesapeake Bay Foundation.

Grade your yard. To avoid incoming water, the ground should always slope away from your home in all directions surrounding your perimeter. You’ll need to understand the high and low points of your home, and use extra dirt to slope accordingly. Have a plan in place or work with a professional to make sure vents, basement windows, pipes, drains, and other areas aren’t negatively impacted during the grading process. 

The first day of Spring is March 20, 2019. Be ready for April showers by landscaping your lawn to prevent water damage to your home.

Why are Space Heaters so Dangerous?

2/21/2019 (Permalink)

Prevent Space Heater Fires

When the cold winter weather hits, many people turn on space heaters. Generally speaking, space heaters are safe to use.  Fires occur mostly when space heaters are used improperly.  According to the National Fire Protection Association, space heaters account for 43% of home heating fires.  Here are some tips to ensure you use your space heater properly:

Use an electric space heater.  Iowa State University Department of Agricultural and Biosystems Engineering warns that space heaters that use kerosene, propane, and natural gas pose an additional risk of releasing carbon dioxide (CO2), carbon monoxide (CO), and nitrogen dioxide into the air if they aren't properly vented, which can lead to serious health problems and even death.  Electric space heaters (when used properly) are always a safer device for indoor heating.

Plug your space heater directly into the wall outlet.  Never plug your electric space heater into an extension cord or power strip.  Space heaters are often the cause of electrical fires because they overload a circuit. 

Move your space heater away from clutter.  Always keep your space heater at least 3 feet away from any furniture or combustible items (including bedding and curtains). Remember to instruct children to remain 3 feet away from the heater too.

Turn your space heater off.  Whenever you leave the room or go to sleep, it is important to turn your space heater off.  Unplug the heater when it’s not in use by pulling the plug straight from the outlet. Check the cord for damage periodically, and don’t use it if it’s frayed or worn.

Space heaters are not dangerous if they are properly used.  Keep these safety tips in mind to prevent fire in your property.

We've Got Credentials

1/30/2019 (Permalink)

Teamwork

When a disaster strikes your property, the last thing you want to do is vet remediation companies. Trust a national brand with local presence, SERVPRO of Pasadena/Gibson Island/Lake Shore. Our team caries various certifications and our General Manager, Chris Goedeke, has more certifications than another other remediation specialist on our team.

SERVPRO of Pasadena/Gibson Island/Lake Shore Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• CMR - IAQC Certified Mold Remediator
• CMT - Certified Mold Technician
• CMT - Commercial Carpet Maintenance Technician
• CPM - IAQC Mold Certified Project Manager
• CRMR - Council-certified Residential Microbial Remediator
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• HST - Health and safety Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• OSHA - 10-hour General and/or Construction Industry Training Program
• OSHA - 30-hour General and/or Construction Industry Training Program
• RRRP - Lead-Based Paint Activities and Renovation
• RRT - Carpet Repair & Reinstallation Technician
• WRT - Water Damage Restoration Technician

Chris is the GENERAL MANAGER of SERVPRO of Pasadena/Gibson Island/Lake Shore. Chris is an ACAC Certified Microbial Remediation Supervisor and a Certified Commercial Drying Specialist with 11 years of emergency response experience. He is IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Carpet Cleaning, Odor Control, Carpet Repair and Installation. He recently became an IICRC Master Water Restorer. Chris oversees all construction projects following a loss and heads up the Carpet and Hard Floor Sales Division.

Trust an industry leader at the local level. Call SERVPRO of Pasadena/Gibson Island/Lake Shore for any restoration needs (410) 255-1110

Pasadena Fire

1/29/2019 (Permalink)

Chimney Fire

SERVPRO of Pasadena/Gibson Island/Lake Shore recently worked with a customer who had a chimney fire in their home. Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Pasadena/Gibson Island/Lake Shore will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us (410) 647-8181

Does Your Property Have Mold?

1/29/2019 (Permalink)

Mold in Garage Ceiling

Molds are found in every environment, and mold spores reproduce rapidly when moisture is present.  SERVPRO of Pasadena/Gibson Island/Lake Shore offers experienced and proven leadership in the restoration industry, specializing in all varieties of emergency cleanup including mold remediation.  Intrusion of water into your home or place of business can result in mold growth.

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Even though some forms of mold can add value to our lives, other forms can be harmful.  Excessive amounts of mold, different types of mold, and /or exposure to molds may present health effects for some people.

SERVPRO of Pasadena/Gibson Island/Lake Shore offers 24/7 emergency response, and we are capable and ready to manage large scale losses. The SERVPRO footprint is not only local and regional but nationwide allowing SERVPRO of Pasadena/Gibson Island/Lake Shore to rally fellow franchises, our SERVPRO Extreme Team and even SERVPRO Storm Teams in the case of natural and large disasters.

SERVPRO of Pasadena/Gibson Island/Lake Shore professionals handle water damages every day and know prompt action is required to prevent mold growth. If there is an ongoing moisture problem in the building, be alert for:

• The presence of visible mold.
• Strong musty odors, which may indicate mold is present.
• Any evidence of past moisture problems that might have caused undetected mold growth.
• Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems. Contact us for more information (410) 255-1110.

When Winter Weather Strikes, We Strike Back

1/22/2019 (Permalink)

Ice Dam

SERVPRO of Pasadena/Gibson Island/Lake Shore wants your home or business to be prepared for winter weather.  Water damage can occur for different reasons during cold winter months.  Follow these winter weather tips to prevent water from damaging your property. 

TIPS FOR PREPARING YOUR HOME FOR WINTER WEATHER 

Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes. 

Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home. 

Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to “off”. 

Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. 

Proper maintenance of your furnace can help reduce the risk of puffbacks. 

TIPS FOR PREPARING YOUR BUSINESS FOR WINTER WEATHER 

Check your business property for downed tree limbs and branches.  Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries. 

Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. 

Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water can be present. 

Contact SERVPRO of Pasadena/Gibson Island/Lake Shore for an Emergency Ready Profile for your business. 

When water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO of Pasadena/Gibson Island/Lake Shore is so important. Just go to www.SERVPROpasadena.com on your mobile phone or call (410) 255-1110. 

Record Rainfall for Anne Arundel County

1/22/2019 (Permalink)

Wet Basement

Did you know 2018 was the wettest year on record for Anne Arundel County? In 2018, Pasadena, Lake Shore, Gibson Island and other areas in the county saw more than 60 inches of rain.  Anne Arundel County’s rainfall average is typically 42 inches. 

So, what happens to your home or business when we get all this rain? You see water damage, flooded basements, sewer backups, flood damage and more.  SERVPRO of Pasadena, Lake Shore, and Gibson Island worked with Anne Arundel County business and residents to help cleanup water damage for over 42 years. Throughout the years we have seen lots of water damage.  Here are a few tips to help you keep water away from your structure: 

Safety First.  Make sure it is safe for you to enter the wet area. Be sure to check for electrical hazards.  Only do activates that are safe to perform. 

• Remove excess water by mopping and blotting. 
• Wipe excess water from wood furniture after removal of lamps and tabletop items. 
• Remove and prop wet upholstery and cushions. 
• Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
• Turn air conditioning on for maximum drying in summer. 
• Remove colored rugs from wet carpeting. 
• Remove art objects to a safe, dry place. 
• Gather loose items from floors. 

SERVPRO of Pasadena/Lake Shore/Gibson Island is your emergency contact when you need water damage restoration. We answer the phone ready to help 24 hours a day/7 days a week. Add our number to your mobile phone (410) 255-1110 so you can reach us when you need us.