Photo Gallery

kitchen wood floor with planks missing

Wood Floor Water Damage

This property suffered a water damage when a pipe in their home had a pin-hole leak. The leak caused damage to the first floor and hardwood floor. There was also ceiling damage in the finished basement.

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

window removed from office due to fire

Fire Damage

In this picture, you can see damage caused by a fire in a building next to this location. This office was damaged by fire as well as water. Water damage was caused by the water used to extinguish the fire.

Our SERVPRO of Pasadena/Gibson Island/Lake Shore team boarded up 7 windows at 2 doors at this property and provided fire cleanup as well as water mitigation. Our office staff worked with the insurance company to reduce stress for the business.

As a restoration company, we care for your business and work to save you money through timely mitigation.

drywall cut away from walls. studs exposed, and air mover

Sewage Damage

When the Arnold area was hit by a heavy rainstorm, a home had a sewage backup. Our team arrived after the sewer line was cleared. Even though the homeowner had lots of heavy furniture in the area, our team was able to provide the cleaning and sanitizing necessary.

The sewage backup is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup
worker moving air movers

Drying

SERVPRO of Pasadena/Gibson Island/Lake Shore restored water damage in an Annapolis dental office when a sky light leaked during a storm. There was water damage in the patient examining room.

 Our IICRC certified Water Restoration Specialists were able to analyze the situation and take on the water extraction, dehumidification, and sanitization quickly. Our quick response reduced loss severity.  Our team worked with his insurance company to close the claim in a timely manner.

When our team works with your business we have 2 goals in mind:

  1. To restore your property so it looks “Like it never even happened.”
  2. To get your business up and running as quickly as possible.
wet wood subfloor

Commercial Property Water Damage

SERVPRO OF Pasadena/Gibson Island/Lake Shore provides both commercial and residential mitigation, remediation, and reconstruction services. The office bathroom pictured here suffered water damage when their toilet overflowed. Water from sewer system backups should be considered very dangerous.

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Sewage backup should be considered an emergency and dealt with as quickly as possible. 

wood floor and drywall partially removed

Why SERVPRO - Insurance

This Pasadena homeowner called SERVPRO of Pasadena/Gibson Island/Lake Shore because their insurance company said we are the best. A toilet in the house backed up and caused water damage. This type of water damage can contain contaminants and cause a lot of damage.

There are many reasons why SERVPRO of Pasadena/Gibson Island/Lake Shore is known as the best, but, one reason, is that we simplify the contents claim process for the insurer and the insured. We have a reputation for being fast, accurate, and affordable. In addition, SERVPRO of Pasadena/Gibson Island/Lake Shore offers the finest fire and water damage mitigation services available in the Anne Arundel County area. This is why you should call us first!

wood floor missing pieces and cut drywall

Call us First

This property suffered water damage when a pipe clogged in their home. The water leaked from a powder room, through the first floor, and into the basement. The homeowner called a plumber to clear the clogged pipe, but they still had to deal with the water damage in their home.

SERVPRO of Pasadena/Gibson Island/Lake Shore was their first call to dry the water damage. We assessed the damage and helped the homeowner make a responsible decision regarding their property. We were able to work with their insurance company throughout the claims process too. Timing is everything, so call us first!

hardwood floor partially removed

Water Damage

When this homeowner’s sink overflowed, water damage occurred in the kitchen and dining room. During the restoration process ceramic tile, a cabinet, and some hardwood flooring had to be removed.

Water damages homes in different areas. Ironically, most leaks don’t come from the kitchen. SERVPRO of Pasadena/Gibson Island/Lake Shore sees water damage from washing machines, hot water heaters, and bathrooms more often than kitchen sinks. We also see a lot of water damage caused by heavy rain fall.

Weather your kitchen sink or toilet causes water damage to your home, SERVPRO of Pasadena/Gibson Island/Lake Shore wants to be your first call. You can call us first so we can get your home back to normal as quickly as possible.

brick building with fire damage and board over windows

Emergency Board Up

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition.

ceiling with drywall water damage

Water Damage

A property manager contacted SERVPRO of Pasadena/Gibson Island/Lake Shore when a tenant noticed water in their garage. The water came from a unit above them when their hot water heater broke. Thankfully, the tenant knew how to shut off the water for the unit and reduced the amount of damage.

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Water or Flood Damage? Call Today – (410) 255-1110

dirty bathroom with old newspapers and plastic bags

Hoarder Bathroom

Hoarding is a serious situation. Hoarding items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail, or packaging.

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded.

Recently, the SERVPRO of Pasadena/Gibson Island/Lake Shore worked on a hoarder home. A property management company contacted us after they did a property inspection.

Each hoarding case is very different, and hoarding jobs can be sensitive situations, but our technicians are here to help make it “Like it never even happened.”

wet basement floor

Flooded Basement

SERVPRO of Pasadena/Gibson Island/Lake Shore was called to a residence during a rain storm, because of a flooded basement. The homeowner was referred to us by their plumber.

Our emergency response crew responded quickly to reduce loss severity. The crew was able to pretest to verify contents restorability. Contents were cleaned at the home and structural restoration service were also provided.

SERVPRO of Pasadena/Gibson Island/Lake Shore were onsite to assess the storm damage within 4 hours of the initial call. Our team extracted water and located hidden moisture which reduced the risk of further damage.

We want to remind you that if your home suffers storm damage, be sure it is safe to stay in your home. Click here to read more about Storm Damage.

drywall with water damage

Basement Ceiling

Pictured above is water damage caused when Anne Arundel County experienced a heavy rain. The leak came in through the roof line and leaked down into the basement of this property. The water intrusion from the roof caused water damage all the way in the basement.

If your home suffers water damage, remember that water can be difficult to located and create hidden moisture. It’s wise not to risk doing further damage by doing the cleanup yourself.

Did you know bacteria and mold can grow in as little as 24-48 hours? SERVPRO of Pasadena/Gibson Island/Lake Shore has a team with over 40 years experience in water mitigation.

bathroom with drywall cut out of walls

Sewage Mitigation

The above photo is a post mitigation image of a bathroom after it suffered damage from a heavy rain storm. During the storm, water from the sewer line overflowed the toilet. The category 3 water caused damage not only to the bathroom, but also the recreational room, laundry room, and storage area.

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. Click here to read more about sewage cleanup and restoration.

toilet with water

Storm Backup

SERVPRO of Pasadena/Gibson Island/Lake Shore was called to an Annapolis property after a storm caused backup in a toilet. Dirty water went from the bathroom and into other parts of the office.

We cleaned all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

warehouse with wet concrete

Warehouse Water Damage

SERVPRO of Pasadena/Gibson Island/Lake Shore was called to an Annapolis office building after a pipe burst that was connected to the employee bathroom. Water damage spread from the bathroom to the hallway and other areas in the building.

When our team arrived at the property, we inspected and tested to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

SERVPRO of Pasadena/Gibson Island/Lake Shore recommended the business get a free Emergency Ready Profile prepared. No one plans for a disaster, but you can plan to be "Ready for whatever happens."

fireplace and living room after a home fire

Pasadena House Fire

This photo shows a fireplace and living room after a home fire in Pasadena, Maryland. A wood burning stove in another part of the house caused the fire.

SERVPRO of Pasadena/Gibson Island/Lake Shore provided fire damage remediation services for this property. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. 

property damaged in fire

Property Fire

A fire caused significant damage to a home in Pasadena, Maryland. The SERVPRO of Pasadena/Gibson Island/Lake Shore responded to this electrical fire. The fire caused damage to the entire house.

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. At this fire, we pretested the property to determine the extent of damage.

All of the restorable contents in the affected areas was professionally cleaned and deodorized.

stove with fire damage

Kitchen Fire

A kitchen fire caused significant damage to a home. The SERVPRO of Pasadena/Gibson Island/Lake Shore responded to the fire late on a Sunday evening. The fire caused damage to the entire house including the basement, first and second floors.

Fire mitigation requires quick action. The faster we arrive on-site to perform fire, smoke, and soot cleanup and restoration, the better the results.

small bathroom toilet

Bathroom Toilet Leak

Sewage backup caused this toilet to overflow and damage a Pasadena property. 

The SERVPRO of Pasadena/Gibson Island/Lake Shore professionals are trained to cleanup and care for your business after a sewage intrusion. 

Our team can help locate and remove hidden moisture before you risk doing further damage. Call the cleanup team that is faster to any size disaster.

drywall with mold

Water Damage Causes Mold

If water isn't cleaned quickly and properly, mold will grow. It can happen as quickly as 24-48 hours. 

SERVPRO of Pasadena/Gibson Island/Lake Shore professionals work to control and remediate mold contaminants while protecting your health and safety. 

hvac cleaning equipment connected to machinery

Air Duct and HVAC Cleaning

SERVPRO of Pasadena/Gibson Island/Lake Shore can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiency, eliminate offensive odors and improve indoor air quality.

room with carpet

Carpet Cleaning

SERVPRO of Pasadena/Gibson Island/Lake Shore recently provided carpet cleaning in an Annapolis property. 

Our team provides carpet and hard floor cleaning and care services. Franchise Professionals us the latest IICRC trainng as well as state-of-the-art equipment to remove entrapped soils from deep within your carpet's pile and backings.

bus entrance with fire extinguisher damage

Fire Extinguisher Damage

SERVPRO of Pasadena/Gibson Island/Lake Shore provided cleanup when a fire extinguisher was used on a commercial bus.

We specialize in fire and water restoration. We’ve received advance training in restoration techniques, and we have the experience and specialized equipment to quickly restore your property.

Fire & Smoke Restoration Technician
Odor Control Technician
Upholstery & Fabric Cleaning Technician
Water Damage Restoration Technician

unfinished basement with water damage

Pasadena Water Damage

A basement drain backed up in an unfinished basement, and the homeowner called us. SERVPRO of Pasadena/Gibson Island/Lake Shore went to work right away on the water damage.

When your Pasadena home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Pasadena / Gibson Island / Lake Shore uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. 

woman standing in office holding business directory

Diane Whittles

SERVPRO of Pasadena/Gibson Island/Lake Shore is a proud member of the Pasadena Business Association (PBA). We sponsored the Local Business Directory and participate in their Shop Local initiative. 

Our team also serves on the PBA Shop Local committee.

Refrigerator Water Line

This townhome suffered water damage from a leaking water line to the refrigerator. A refrigerator water line usually lasts several years.

Warning: Unplug the refrigerator so you don’t get shocked or electrocuted! This leak caused water damage in the kitchen, basement hallway, ceiling, and carpeting. Typical refrigerator water lines are made of plastic. We recommend you change them to a sturdier material.

Pennies for Pancreatic Cancer

The SERVPRO Survivors Team is collecting spare change in support of the Lustarten Foundation for Pancreatic Cancer Research. Our team is walking in memory of Mike Whittles and Clive Sonde. For more information or to join our team, contact Rikki Schneider (410) 647-8181

Phil Dumenil - ERP Specialist

There are many qualities that separate SERVPRO of Pasadena/Gibson Island/Lake Shore from the competition. But, one major difference is we help your business put together a disaster plan called an Emergency Ready Profile (ERP).

When disaster strikes, you can be ruined or you can be ready!

Phil standing in a Warehouse Crate

If your home or business suffers from a water or fire loss, SERVPRO of Pasadena/Gibson Island/Lake Shore is here to help. With over 18,000 square feet of warehouse space, we have the capacity to handle any size disaster. There are several reasons why a large facility is important when selecting an emergency cleanup company. We have the capability to store (and clean if necessary) your belongings while your home or business is being repaired.  Our experienced crew will inventory and pack out your property carefully and efficiently. Check out Phil standing in one of our warehouse crates.

Pasadena Sump Pump Fails

SERVPRO of Pasadena/Gibson Island/Lake Shore received a call from a Pasadena homeowner when their sump pump failed. There was water in the basement that affected the carpet and other flooring. Luckily, the homeowner had most storage items in totes, and the items did not get wet. The homeowner was referred to us by his insurance agent.

The SERVPRO of Pasadena/Gibson Island/Lake Shore team members are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. Our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

Phil Dumenil

Philip Dumenil is the SERVPRO of Pasadena/Gibson Island/Lake Shore Commercial Sales and Marketing Representative. Our team has the training, equipment, and resources to get your property back to business quickly.

Production Crew

Meet the SERVPRO of Pasadena/Gibson Island/Lake Shore team. Our certified restoration specialists are available to help when an emergency strikes your property. When disaster strikes, this is the team that makes it "Like it never even happened."