What our Customers say...
I’ve used SERVPRO in the past when we had a sewage leak in another property. I called SERVPRO of Pasadena/Gibson Island/Lake Shore because our carpet was dirty and had spots on it. The staff was wonderful!
The hot water heater for our building broke. There was a water stain on our carpet. I called SERVPRO of Pasadena/Gibson Island/Lake Shore to clean the carpet and give our office a general cleaning. The staff was wonderful and we are very happy!
We were left with a lake in the lobby area of our branch, due to a water delivery gone bad! Fortunately for us, and our clients, our home office called SERVPRO. They responded quickly to remove the majority of the water and left drying equipment in place over the weekend to assure that our carpet was dry and ready for business on Monday morning. I would highly recommend the team at SERVPRO.
Our water delivery company decided to drop 5 gallons of water in our lobby and run...literally. The delivery guy was more worried about his shoes than the mess he created, and he offered no help to fix the mess he created...he just left. We called our corporate office, who called SERVPRO and they were there in a flash. The team at SERVPRO showed up with wet vacs to suck up the spill, as well as a fan and a dehumidifier to further dry out the carpet. The major part of the spill was up quickly with the vacuum, but the team left the fan and dehumidifier over a weekend (the spill occurred on a Thursday afternoon) to get the rest of the carpet dry. The tech returned on Monday and collected the equipment once they were satisfied that we were satisfied that everything was dry and back to as it was. I am very pleased all of this was done quickly and efficiently, with minimal impact on our branch team and our clients.
Our insurance company told us about SERVPRO of Pasadena. They did the drying in our house, and Chris asked if we had someone to do the reconstruction.
The team was on time. We are very happy with their service. They were excellent to work with.
After our organization experienced severe flooding from broken pipes SERVPRO got us back up and running more quickly that I would have believed possible. The service was thorough and efficient and the staff was extremely easy to work with and genuinely interested in serving our needs. As a church we needed to have the full use of our facility back within 3 days. SERVPRO got us done under our deadlines and with complete satisfaction.